Account Manager - Corporate Reputation

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

Job Title: Account Manager - Corporate Reputation

Responsibilities:

• Partner with cross-functional team members to develop and execute external communications and engagement strategies, programs and tactics
• Execute client deliverables for large scale projects supported with rigorous project management
• Draft client deliverables, applying or creating tools, templates and methodologies that contribute to clients’ goals
• Support senior colleagues in the delivery and management of account requirements
• Manage and develop client relationships, exhibiting best practice in client handling
• Contribution project management – forecasting, hours allocation, project and plan budgeting, managing servicing levels
• Collaborate on new business proposals and presentations and support senior colleagues in the delivery and management of assignments.
• At least four years of hands-on experience in at least three of the following areas: media relations, narrative and messaging development, team management, communication strategy development, client advisory and management, copy development.

Key Requirements:

• Experience with all aspects of external communications, including appropriate use of channels and platforms, particularly print and broadcast media
• Outstanding writing and editing skills with strong attention to detail
• Excellent planning and organizational skills
• Able to quickly grasp client goals and understand their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners and other businesses/organizations, etc.
• Flexibility to work on-site, including from client offices in Dubai on an ad-hoc basis

Basic Qualifications:

• Bachelor's degree in humanities, communications, business administration, organizational development, industrial psychology or a related discipline from an accredited college or university
• Can demonstrate superior presentation skills; project management skills; and consultative skills (including effective questioning, critical thinking, client management and communication methodology application)
• Highly adaptable and able to work across several clients and projects, if required, managing them all confidently and with a high level of competence

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

About Us

It started with one man’s passion to make an impact through stories…

70 years later, we are the world’s largest communications firm, which fosters an environment where people feel empowered to take the kind of bold action that makes careers, reshapes industries, and creates the unexpected.

We are one global team, over 6,000 strong across 60 offices, grounded by our shared values. We promise an experience where our employees see that boldness is possibility, empathy is progress, and curiosity is momentum.

Since Dan Edelman founded the firm in 1952, we have remained an independent, family-run business, and our culture is one that brings understanding, collaboration, and respect to our work and to each other.

Diversity, Equity, Inclusion & Belonging

Diversity, equity, inclusion, and belonging (DEIB) transform our colleagues, our clients, and our communities, and propel us forward as a company. At Edelman, we are in relentless pursuit of a fair and inspiring workplace that is respectful to all, reflects and represents the world in which we live, and fosters trust and collaboration. Each day and on each project, we strive to ensure that our colleagues feel a sense of true inclusion and belonging and can bring their best to their work— taking action and shaping impactful moments and movements within our company, on behalf of our clients, and within communities around the globe.

Our Values

• The relentless pursuit of excellence

• The freedom to be constantly curious

• The courage to do the right thing

• The commitment to positively impact society.

What Sets Us Apart

• We grow our people

• We invite and celebrate differences

• Our reputation is our brand

• We’re global, yet local

Why work here?

We offer more than just a career – we offer a place to grow, make a meaningful impact, and help drive change alongside some of the brightest minds in the industry. Our culture is built on trust, innovation, and inclusivity, where unique perspectives are not only welcomed, but celebrated. At Edelman, your ambitions are supported, your voice matters and your work contributes to shaping the future of communications and clients’ business.