Account Supervisor

The Account Supervisor, is a senior, client-facing leader responsible for owning and driving end-to-end campaign success. Reporting to the Director of Client Services, this role oversees integrated social and influencer programs from strategy alignment through execution and reporting, ensuring exceptional client service and flawless delivery. This individual is the backbone of campaign operations, ensuring timelines are met, teams are aligned, and client expectations are not just met, but exceeded.

*This role is fully remote in CA, NY, TX, FL, NC, VA, NJ, MO, CO*

Key responsibilities include:

• Lead end-to-end project scopes from start to finish ensuring strategy matches brief, creative is in line with the direction and business objectives.
• Serve as the primary day-to-day client contact for assigned accounts, providing strategic counsel, proactive communication, and solution-oriented guidance.
• Translate client objectives into clear internal briefs, aligning Strategy, Creative, and Execution teams to deliver against KPIs.
• Oversee influencer sourcing and selection, ensuring talent aligns with brand positioning, audience targets, and campaign goals.
• Guide procurement and negotiations to secure optimal deal structures, value, and usage terms.
• Monitor campaign timelines, budgets, and scopes, proactively identifying risks and resolving challenges before they escalate.
• Oversee content review and approvals, maintaining brand integrity and performance alignment.
• Lead performance tracking and post-campaign reporting, translating data into actionable insights and future optimization recommendations.
• Mentor and manage junior team members, ensuring high-quality execution and professional growth.
• Stay ahead of platform updates, creator trends, and cultural shifts to inform forward-thinking client recommendations.

Requirements:

• 5+ years of experience in influencer marketing, social media, or integrated campaign management within an agency environment.
• Demonstrated ability to independently lead end-to-end campaigns with enterprise and Fortune 500 brands.
• Strong client leadership skills, with experience presenting to senior stakeholders and navigating complex conversations with confidence.
• Deep understanding of influencer tiers, platform best practices across TikTok, Instagram, YouTube, and emerging channels, and evolving creator trends.
• Proven experience managing budgets, scopes, timelines, and cross-functional teams in a fast-paced setting.
• Proficiency with influencer discovery, vetting, and campaign management tools.
• Exceptional organization and project management skills, capable of overseeing multiple concurrent workstreams.
• Analytical mindset with the ability to connect performance metrics to broader business impact.
• Highly collaborative, proactive, and solutions-driven, with a strong commitment to delivering best-in-class client service.