Accounts Assistant

Location: Reading Working pattern: Hybrid Team: Finance Reports to: Director, Head of Property Finance ✨ A Little About TSP TSP is a boutique, property and asset management business. We manage office, industrial and retail assets across the UK, creating spaces that are genuinely commute-worthy, hospitality-led, experience-driven, and proudly people-first. We’re 17 years old, but we operate with the energy of a start-up: fast-moving, agile, and unafraid to challenge the status quo. Innovation, sustainability, and smart use of technology sit at the heart of what we do, helping us deliver healthy buildings filled with happy tenants. Our culture is collaborative and entrepreneurial. We’re Investors in People Gold which puts us in the top 1% of companies in the UK and we were the UK’s first B Corp-certified real estate company. We are multi award winning and most recently, we were named Professional Services Team of the Year at the Property Week Awards 2026. ⚡️The Role The role is a full-time position for an Accounts Assistant who will work within our Property Finance department, supporting the day-to-day finance function of a busy property management business. You'll be working across a portfolio of multiple clients, properties and funds, each with its own tenants, suppliers and reporting requirements. So, a key part of the role is making sure every invoice, payment and charge is logged correctly and that each client's account stays accurate. 🙌 Key Responsibilities Receive and process supplier invoices and credit notes in Qube, coding each one to the correct client, property and fund within the portfolio; manually code anything the system hasn't auto-coded, and correct anything it has got wrong. Route invoices to property managers for approval via the system, and chase items that have been held too long to keep payment runs on schedule. Reconcile supplier statements against the ledger and resolve any queries or discrepancies suppliers raise. Set up ad hoc payments on the banking system and assist with the weekly payrun as directed by the Client Accountant. Maintain the supplier master file, including setting up new accounts and updating bank detail changes in line with fraud-prevention checks. Allocate receipts to the correct customer accounts and investigate unidentified or part-paid items using bank statements and remittance information. Assist with arrears. Reminders, statements and phone chasing, escalating in line with procedure when payments remain outstanding. Handle tenant and leaseholder account queries, explaining balances and charges clearly and professionally. Handle and process changes of tenancy following building sales, new lettings and purchases, keeping records up to date across the portfolio. Assist with tenant recharges, including calculating and applying charges such as insurance and electricity. 👀 What We’re Looking For Previous experience in an accounts role Previous experience in a property firm is preferred but not essential QUBE Global Software Experience Positive ‘can-do’ attitude Telephone experience Strong attention to detail Well organised Enjoy working as part of a team Professional manner Well presented ⭐️ The Perks Performance-related bonus Private healthcare Two paid charity days each year 25 days annual leave, not including public holidays and Christmas closure £75 birthday bonus Monthly Check-ins, development, learning and mentoring opportunities Excellent opportunity to develop within an award-winning, innovative company Contributory pension 👉 The TSP Way Own tomorrow. That means building a business that remains relevant in its time and place. We combine deep in-house expertise with a progressive investment ethos to provide wealth and security for our investors and people. Our ultimate goal is to keep buildings fuller for longer. We do that by building character through our values: Ease Purpose Sweat the Small Stuff Generosity Hospitality Presence We recognise that equality and diversity in the workplace goes beyond legal compliance and that a diverse team is critical to our success as an organisation. We look for a number of characteristics, competencies and core leadership behaviours in our people. These assessments are carefully built into our recruitment process to ensure that we attract and hire colleagues that share our values and ethos as a business. In addition to encouraging a workplace free of unlawful discrimination, we expect our colleagues to treat one another with kindness and respect in every interaction and communicate in a way that respects every other human around them. Our Commitments To You In line with The TSP Way and our commitments to building and sustaining a diverse workforce, we encourage applications from all sections of the community: We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment. This commitment is reflected in our employment policies and practices, recognising the provision of equal opportunities as a matter of good management practice. Our aim is to promote equality of opportunity so that no employee or job applicant will be subject to unlawful or unfair discrimination on the grounds of gender, age, marital status, colour, race, religion, disability, sexual orientation, offending background, membership or non-membership of a trade union or political beliefs.