Accounts Receivable

Stand lone AR role in a collaborative and down-to-earth team environment

• $80k - $90k + Super
• Botany | 2 days WFH
• Scope to improve processes and system

We're looking for an experienced Accounts Receivable Officer to join in a hands-on role where you’ll manage the day-to-day Accounts Receivable function while working closely with customers and internal teams.

You’ll also have the opportunity to get involved in accounts payable, reconciliations, systems and process improvement across the wider Finance and Operations teams.

The Role Your responsibilities will include:

• Managing the Accounts Receivable function, including customer accounts, payments and outstanding balances
• Responding to customer enquiries relating to invoices, payments, statements, credits and account balances
• Building strong relationships with customers and providing professional, solutions-focused customer service
• Processing and allocating customer payments
• Following up overdue accounts and assisting with credit control
• Completing daily bank, merchant and clearing account reconciliations
• Reconciling payment platforms including Shopify, Stripe, Square and similar systems
• Investigating and resolving discrepancies and payment issues
• Preparing credit notes, journals and account adjustments
• Maintaining accurate customer account information across ERP and ordering platforms
• Supporting month-end reporting and reconciliations
• Identifying opportunities to improve processes and reduce manual administration
• Assisting with other finance and administration tasks as required

About You:

• 3+ years’ experience in Accounts Receivable or Credit Control
• Strong experience with reconciliations, payment processing and customer accounts
• Excellent customer service and communication skills
• Confidence speaking with customers and resolving account queries professionally
• Strong attention to detail and the ability to investigate discrepancies
• Experience working with accounting or ERP systems
• A proactive, organised and solutions-focused approach
• The ability to manage competing priorities and take ownership of your work
• Experience with NetSuite, Shopify, Stripe, Square or similar platforms is highly regarded
• FMCG, wholesale, food manufacturing or other customer-facing experience would be advantageous