Accounts Receivable Officer

Accounts Receivable Officer

On behalf of our client, we are seeking an Accounts Receivable Officer who combines financial know-how with empathy, attention to detail, and a genuine desire to support others. Our client is a leading care organization dedicated to creating supportive, respectful communities for residents and their families.

Why Join?

• Financial Perks: Access salary packaging benefits (NFP) and 6 additional days of leave per year.
• Award-Winning Culture: Join a recognized 4+ year Employer of Choice with a strong commitment to staff development.
• Flexibility & Convenience: Hybrid work model (office/WFH) based in a convenient location close to major transport hubs.
• Purpose-Driven Work: Opportunities to visit care communities directly and see the positive impact of your support.

Key Responsibilities

• Process billing, payments, cash receipts, direct debits, refunds, and account adjustments.
• Assist residents and families with billing and funding queries with care and clarity.
• Manage outstanding accounts, collections, and month-end reconciliations.
• Maintain accurate resident, bond, and government funding records.
• Collaborate with Finance, Admissions, and Customer Relations teams to improve processes and deliver exceptional service.

What You’ll Bring

• 2+ years in Accounts Receivable, collections, or a similar finance role.
• Strong communication skills (phone, email, face-to-face) paired with high attention to detail.
• Proficiency with Excel and finance management systems.
• Aged Care, Home Care, or Retirement Living experience (or familiarity with systems like Epicor) is highly regarded, but not essential.
• A warm, reliable, and customer-focused approach.

If you are a compassionate finance professional looking for a purpose-led role, we’d love to hear from you.