Admin Officer

On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

Flexible Location: PSD Scotland is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss. 

Work Pattern: Fixed Term, Full Time, 36 hours per week

Fixed-term or Secondment** until 31 March 2027

• For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered.
  
  

You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

Who We Are

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Nursing, Midwifery and Allied Health Professions (NMAHP) Directorate works to support the education, training and continuing professional development of nurses, midwives, allied health professionals, health and social care chaplains and healthcare support workers. The Directorate is also responsible for providing education, training and workforce development across wider professional groups and disciplines, often in partnership with other agencies, to support key policy drivers.

The Opportunity

This is an exciting opportunity to join a dynamic, multifaceted and innovative team, collaborating with and delivering support to an array of stakeholders and across digital systems.

Reporting to the Learning Technologist, you will be a flexible team player and possess excellent communication, organisational and digital skills to enable the provision of support to the Directorate Innovation & Enablement Team, its digital systems, users, stakeholders and by enhancing our learning products.

Do you enjoy working at pace and being adaptive to an ever-changing environment?

Do you enjoy working with a wide range of stakeholders and across a multidisciplinary team?

Do you enjoy problem-solving and collaborating with others?

Do you enjoy working with digital systems, software, sharing information and expertise, and offering advice and support where appropriate?

Do you enjoy making a difference for colleagues and service/end-users?

Working within the Education Quality – Directorate Innovation and Enablement Team (EQ DIET), you will have the opportunity to bring your unique skills and experience to provide comprehensive administration support across several areas of work.

Does this sound like you?

What We Love To See

Admin Officers offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:

• A well-developed and experienced skill set to confidently deliver on multiple priorities in a fast-paced environment.
• Experience of working in an administration role or equivalent, including dealing with correspondence and working with a wide range of stakeholders.
• A high level of interpersonal, organisational, analytical, and communication skills (both verbally and in writing).
• Strong digital and problem-solving skills, across a range of tools.
• Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
• Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
  
  

Benefits Which Matter

As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:

• Life-work balance - with opportunities for flexible working and hybrid working
• Generous NHS pension scheme
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
• NHS discounts and more
  
  

Diversity and Inclusion

Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience—regardless of the outcome.

We welcome applications from all under-represented groups, including racially minoritised people and disabled people. It is not essential to be in an Admin Officer role right now—you may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field. Your experiences can bring a fresh perspective to our work.

If you are considering applying and would like to discuss the opportunity, any adjustments or alternative work patterns, please contact Sheila Findlay, Senior Manager sheila.findlay@nhs.scot

Next Steps

• NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application.
  
  

All applicants who are shortlisted for interview will be contacted by e-mail.

In person OR online interviews will take place on 4th and 7th December 2026.

For further information please refer to the Job Information Pack below.

Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

• Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know.
• To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
  
  

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here. 

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot