Admin Support Officer

Site Acquisition Administrator

Location: Home-based

Salary: £27,000 - £29,000 plus excellent benefits

Schedule: Full-time, Monday to Friday

Contract: Fixed term FTC

Ready to impact a better future?

As a Site Acquisition Administrator in our Site Acquisition team, you'll provide vital administrative, coordination and compliance support that helps progress property opportunities through the acquisition process. Your work will ensure accurate records, effective governance and efficient programme delivery, helping create impactful solutions that support business growth and deliver a positive impact.

This is an opportunity to join a fast-paced and collaborative team where your organisation, attention to detail and administrative expertise will directly contribute to successful site acquisition projects. Working closely with Site Acquisition Managers, Property Negotiators and key stakeholders, you'll play an important role in maintaining trusted information, supporting decision-making and helping our work deliver a positive impact on communities.

What you'll do as a Site Acquisition Administrator

• Provide day-to-day administrative support across the site acquisition pipeline, ensuring all records are accurate, complete and up to date.

• Maintain acquisition trackers, databases and document management systems, ensuring information is readily available and correctly version controlled.

• Coordinate actions, monitor key milestones and proactively follow up with internal and external stakeholders to keep activities on track.

• Prepare reports, governance papers, meeting packs and programme updates to agreed deadlines.

• Produce accurate Excel-based trackers, dashboards and management information reports to support business planning and decision-making.

• Maintain audit-ready records, compliance documentation and property files throughout the acquisition process.

Does this sound like you?

• Strong administrative experience gained within a busy and deadline-driven environment.

• Advanced Microsoft Excel skills, with experience producing reports, trackers and analysing data.

• Excellent organisational skills with the ability to manage multiple tasks and priorities simultaneously.

• Strong attention to detail and a methodical approach to maintaining accurate records and documentation.

• Confident communicating with a range of stakeholders and following up actions through to completion.

What we offer

• 25 days' holiday plus bank holidays (and the option to buy up to five additional leave days each year)

• Up to 6% contributory pension scheme

• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.

• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

Let’s impact a better future, together. Apply today.

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