Admin Support

Job Description Job Spec: We are seeking a detail-oriented Admin/Support Specialist to join our team. This individual will play a vital role in managing the "after-sales" aspect, ensuring that post-sales processes are handled efficiently and effectively. By providing attention to detail, this role ensures a seamless administrative process and helps maintain strong, positive relationships with our clients. Key Responsibilities: Manage and process various administrative tasks related to: Support & Admin: Managing the Support inbox Invoice queries – Core/Sales Suspensions – Hire Damage & Loss Charges Service Reminders Credits Depot support for PMR/New Hire Contact Managing the Specialist inbox Invoice queries Suspensions Admin – POCs/PODs Damage & Loss Charges PO queries Managing Suspension inbox Suspension for holiday/goodwill Queries Liaison with Customer ref damage & Loss queries Raise Off hires Investigate hire issues General Admin Requirements - Relevant industry experience not essential but beneficial - Excellent communication skills, both verbal and written - Excellent customer communication skills over email - Ability to multitask and prioritize - You are mature, upbeat and have a genuine interest in people. - You are self-controlled, and a systematic and logical thinker Software Knowledge and Proficiency: - Sound computer skills, particularly Outlook and Excel - Syrinx SP experience is advantageous