ADMINISTRATION & OPERATIONS

Job Description This is a remote position. An Invitation from Forbes Rutherford Thank you for visiting our career portal. Please note that this is not an active job post but an example of the professionals and positions we seek to attract to the portal to benefit our Rutherford International community membership. You may be familiar with The Pareto Principle, also known as the 80-20 rule. This extraordinary principle asserts that 80% of outcomes or outputs can be attributed to just 20% of all causes or inputs for any given event, emphasizing its undeniable relevance in understanding performance dynamics. When applied organizationally using behavioural performance metrics, it's surprising to discover that 50% of a company's workforce performs below average, while only 25% operate at par. Even more astonishing is the mere 25% who consistently deliver above-average results. So, in terms of organizational performance metrics, we're dealing with a 75-25 Rule, and it's this "above average" score which we seek in our community members and the candidates we submit to active job posts. You do not need to be a member to apply for a posted position. However, let's be clear - we are looking for extraordinary candidates, so regardless of status, all candidates presented will require a high probability of success score for the position under consideration. If the position titles below fit your profile, we want to learn more about you. Please submit your CV or LinkedIn profile, and a member of Rutherford International's research team will be in contact. Administration and Operations Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources but are too diverse and general to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Requirements Tasks Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Direct and coordinate activities of businesses or departments concerned with product production, pricing, sales, or distribution. Direct administrative activities directly related to making products or providing services. Prepare staff work schedules and assign specific duties. Monitor suppliers to ensure they efficiently and effectively provide needed goods or services within budgetary limits. Technology Skills Business intelligence and data analysis software — IBM Cognos Impromptu ; MicroStrategy ; Oracle Business Intelligence Enterprise Edition ; Qlik Tech QlikView Customer relationship management CRM software — Act!; Oracle Eloqua; Salesforce software ; Sugar CRM Database user interface and query software — Airtable; Amazon Web Services AWS software ; Blackboard software; Yardi software Enterprise resource planning ERP software — Microsoft Dynamics GP ; NetSuite ERP ; Oracle Hyperion ; Oracle JD Edwards EnterpriseOne Operating system software — Apple macOS ; Microsoft Windows ; Oracle Solaris ; Shell script Hot Technology — a technology requirement frequently included in employer job postings. Knowledge Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Skills Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination — Adjusting actions in relation to others' actions. Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. Speaking — Talking to others to convey information effectively. Abilities Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression — The ability to communicate information and ideas in speaking so others will understand Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Speech Clarity — The ability to speak clearly so others can understand you. Written Comprehension — The ability to read and understand information and ideas presented in writing. Work Activities Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Detailed Work Activities Analyze data to inform operational decisions or activities. Analyze financial records to improve efficiency. Direct organizational operations, projects, or services. Direct sales, marketing, or customer service activities. Prepare staff schedules or work assignments. Work Zone Title Job Zone Four: Considerable Preparation Needed Education Most of these occupations require a four-year bachelor's degree, but some do not. Related Experience A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified. Job Training Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training. Job Zone Examples Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators. SVP Range (7.0 to < 8.0) Rutherford International is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.