Admissions Advisor

Company: CRCC Global

Location: Remote, Vietnam

Website: https://www.crccglobal.com

Position: Admissions Advisor

Contract Duration: 6 months

Schedule: Full-time, 9:30 to 18:00, Monday to Friday (must be prepared to accept that there are regular occasions when a task is required to be performed outside of regular working hours). The role requires flexibility to handle tasks outside standard working hours when necessary. Candidates must also be willing to work during the Lunar New Year, for which an attractive salary rate will be offered.

COMPANY OVERVIEW

CRCC Global is an international education organisation that facilitates international professional development programs in 10+ cities in 12 countries globally, including China, South Korea, Japan, Vietnam, Thailand, India, France, Germany, Taiwan, Turin, Madrid, and the United Kingdom.

CRCC Global has been in operation for 20 years, partners with 65+ universities and governmental bodies globally, and has sent 10,000+ students abroad through its award-winning internship programs. Our internship programs take place across a variety of dynamic sectors, including business, finance, engineering, law, and much more.

JOB SUMMARY

As a part of our Admission team, you will be liaising directly with applicants for CRCC Global upcoming internship programs, ensuring all interns have a full understanding of the application process and program offerings, while managing their expectations.

KEY RESPONSIBILITIES

• Advise and promote our internship programs to students
• Manage students’ accounts in our CRM system and collect data for the internship placement
• Create and deliver webinars to excite and inform students about our programs.
• Respond to online queries in a timely manner
• Be up-to-date with key employability and industry trends across all of our program locations to best advise students and universities of opportunities
• Set and monitor payment deadlines
• Provide information on the visa application process to students
• Directly assist the Managing Director and other members of the Senior Leadership Team as requested. Tasks are likely to include exposure to various other aspects of the business
• Support the management of applicant information within the CRM system

EXPERIENCES / QUALIFICATIONS

• Fluent in written and spoken English
• Minimum Bachelor’s degree education
• Ideally lived, worked, or studied abroad and demonstrates strong cultural awareness
• Previous experience in the Study Abroad Industry or a Customer Service Position, preferred but not essential
• Have some understanding of our program locations: China, Vietnam, South Korea, Japan, India, Thailand, Taiwan, Germany, France, and the UK.
• Organisational and multitasking skills with acute attention to detail
• You have excellent public speaking skills/telephone manners and you’ll be comfortable speaking on the phone and presenting to with various stakeholders including universities and applicants
• Experiencing using CRM system and/or Microsoft Office, Google Drive, Canva in previous work or internships