AI Operations Coordinator (Claude) - WFH | ZR_1305_JOB

Job Description This is a remote position. AI Operations Coordinator (Claude) - Remote About PeoplePartners At PeoplePartners , we're building careers, creating opportunities, and helping great people do their best work with outstanding businesses around the world. As a Great Place to Work certified company, we put people at the heart of everything we do—because when people thrive, businesses do too. Join a team that values innovation, collaboration, and continuous learning. You'll gain global exposure by supporting an Australian business, work alongside forward-thinking professionals, and grow your career in an environment that encourages fresh ideas, embraces technology, and celebrates your success every step of the way. Role Overview Ready to turn AI into everyday impact? As our AI Operations Coordinator (Claude) , you'll help transform the way work gets done by identifying smarter ways to solve business challenges. From building powerful Claude workflows and streamlining operations to supporting digital marketing initiatives, you'll be the driving force behind practical AI adoption across the business. If you're someone who naturally asks, "There's got to be a better way," and enjoys turning innovative ideas into measurable business improvements, this role was built with you in mind. Key Responsibilities: Identify opportunities to improve business processes using AI. Design and maintain Claude-powered prompts, templates, workflows, and documentation. Research emerging AI tools and recommend practical business applications. Support AI adoption through user training and easy-to-follow documentation. Coordinate social media scheduling across multiple brands. Create digital marketing content, including social media posts, captions, and short-form videos. Update website content and marketing collateral. Optimize Google Business Profile listings and respond to customer reviews. Support ongoing digital marketing campaigns and initiatives. Drive continuous improvement projects that enhance operational efficiency. Reduce repetitive manual tasks through workflow automation. Collaborate with cross-functional teams to improve productivity and business processes. Requirements Required Qualifications (Must-Have): Minimum of 2 years' relevant experience in one or more of the following: AI Operations Business Improvement Process Improvement Digital Operations Marketing Operations Workflow Automation AI Implementation Demonstrated experience using Claude or similar AI platforms to improve productivity, automate workflows, or deliver measurable business outcomes. Experience developing AI prompts, templates, workflows, and process documentation. Strong process improvement and problem-solving skills. Excellent written and verbal communication skills. Ability to explain technical concepts to non-technical users. Strong organizational skills with the ability to manage multiple priorities. Comfortable working independently in a fully remote environment. Continuous learning mindset with a strong interest in emerging AI technologies. Preferred Qualifications (Nice-to-Have): Experience with Canva . Experience scheduling and managing social media content. Digital content creation experience. Website content management experience. Experience managing or optimizing Google Business Profile listings. Experience supporting digital marketing campaigns. Familiarity with workflow automation platforms and AI productivity tools. Why Join PeoplePartners? At PeoplePartners, you'll do more than fill a role—you'll help shape the future of work. We invest in our people by providing meaningful career opportunities, ongoing learning, and the chance to work with innovative global clients who value your expertise. Here's what you can look forward to: Work with a Great Place to Work certified company that genuinely puts people first. Fully remote work setup with the flexibility to work from home. Global exposure supporting a leading Australian business. Opportunities for continuous learning and professional development. Career growth within a collaborative and forward-thinking organization. A supportive, inclusive culture that encourages innovation and continuous improvement. Employee engagement activities that keep you connected and inspired. The opportunity to make a real impact by driving AI adoption and business transformation. If you're passionate about AI, excited by automation, and ready to help businesses work smarter, we'd love to hear from you. Apply today and help build the future of work with PeoplePartners. Work Details Work Schedule: Monday to Friday, Day-shift (AEST). Work Setup: Fully Remote (Work from Home). Employment Type: Full-time. Supporting: Australian Client. Benefits Permanent Work-from-home setup Company-provided equipment Secondary Wi-Fi Modem 21 Leave Credits Annually - Leave benefits begin on Day 1. 100% conversion of UNUSED leave credits HMO on Day 1 13th Month Pay Monthly Gift Voucher Milestone Tokens (Birthday/Anniversary/Christmas). A Life Beyond the Screen #WorkLifeBalance. Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.