AI Specialist (Process Optimization & Automation)

About Us We are a fast-growing offshoring agency that provides high-quality remote talent to global clients across industries. As we scale, we are committed to staying ahead by leveraging AI tools and technologies to streamline internal operations, improve client delivery, and unlock new capabilities across departments. We are looking for an AI Specialist who can assess, implement, and optimize AI-driven workflows —from automation and process enhancement to training and support across the organization. Role Overview The AI Specialist will lead initiatives to integrate AI tools into various parts of our business, including operations, recruitment, training, marketing, and client services . You will identify areas where AI can increase efficiency, test tools, train team members, and help develop internal best practices. This is a hands-on, strategic role that combines technical understanding, research, implementation , and cross-functional collaboration . Key Responsibilities Identify and evaluate AI tools and platforms (e.g., ChatGPT, Zapier, Make.com, Notion AI, Midjourney, Copy.ai, etc.) to improve business processes Develop and document AI-enhanced workflows for recruitment, lead generation, onboarding, task management, content creation, and reporting Build custom automations or prompt-based solutions to reduce manual tasks Collaborate with leadership and department heads to implement AI across teams Train staff on prompt engineering , AI best practices, and tool usage Research new AI trends and recommend tools that align with business goals Analyze impact and performance of AI tools; continuously improve efficiency and scalability Support internal projects like chatbot implementation, knowledge base structuring, and candidate/client data enrichment Ideal Candidate Profile ✅ Qualifications 2+ years of experience in an AI, automation, or tech innovation role Familiarity with tools like ChatGPT, Zapier, Notion AI, Make.com, Claude, or other GenAI platforms Solid understanding of AI prompt design, workflows, and integration logic Experience in using or implementing AI in recruiting, admin processes, or marketing is a strong plus Strong communication skills for internal training and documentation Comfortable working with both technical and non-technical teams Resourceful, self-motivated, and eager to experiment and iterate Nice to Have Experience in offshoring, BPO, or staffing industries Experience using AI for resume screening, candidate sourcing, or client support Familiarity with project management and CRM platforms (HubSpot, Airtable, etc.) Ability to design dashboards or visual reporting using AI-generated data This is a 100% Remote Work Full time Arizona Time zone $8-$10/hr