American Sign Language Proficiency Interview (ASLPI) Coordinator

OVERVIEW: Gallaudet University, federally chartered in 1864, is a bilingual, diverse, and multicultural institution of higher education dedicated to the intellectual and professional advancement of Deaf and hard of hearing individuals through American Sign Language and English. Gallaudet maintains a proud tradition of research and scholarly activity and prepares graduates for career opportunities in a highly competitive, technological, and rapidly changing world. As part of the university, the Laurent Clerc National Deaf Education Center is a federally funded center that operates exemplary elementary and secondary education programs for deaf and hard of hearing students as well as national outreach programs which develop and disseminate innovative curricula, instructional techniques, and products nationwide, and provide information, training, and technical assistance to parents and professionals serving children from birth through age 21.

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Job Description:

• Coordinates the ASLPI operations, including evaluator assignments, testing logistics, documentation, scheduling, and coverage for vacated time slots.
• Develops and maintains training, onboarding, observation, co-rating, and certification programs for new interviewers and raters.
• Coordinates ongoing evaluator calibration, refresher training, and review of sample ratings and interview recordings to maintain scoring consistency and adherence to ASLPI protocols.
• Supervises the ASLPI Evaluator/Rater and provides functional guidance to evaluators on procedures, documentation, performance, and assessment protocols.
• Maintains shared training resources, evaluator calendars, scheduling tools, and distribution lists in collaboration with the Customer Engagement team.
• Leads quality assurance reviews of flagged interviews and ratings, determines when additional review or re-rating is needed, coordinates corrective actions and targeted retraining, and certifies final ASLPI results before release.
• Coordinates score reviews and grievances by maintaining case logs, gathering documentation, arranging reviews by appropriate leadership or calibrated raters, determining outcomes in accordance with established policies, and issuing or approving formal responses.
• Reviews and corrects evaluator assignments, proficiency levels, and assessment records following reviews or changes in decisions.
• Monitors evaluator availability and workload distribution, adjusts assignments as needed, and coordinates candidate scheduling and result release with the Customer Engagement team.
• Responds to escalated questions regarding ASLPI protocols, policies, and scores, and refers accommodation requests, complaints, and potential compliance concerns to leadership as appropriate.
• Maintains accurate assessment records, databases, spreadsheets, tracking logs, and confidential electronic and physical filing systems in accordance with university policies.
• Prepares monthly and periodic operational reports and maintains assessment dashboards tracking turnaround times, evaluator agreement, re-ratings, score changes, and error rates.
• Supports the Customer Engagement team in advising admissions offices, academic programs, faculty governance committees, and campus partners on ASLPI requirements, score interpretation, and policies.
• Supports assessment validity and reliability initiatives by coordinating data collection, maintaining relevant datasets, and preparing materials and summaries for analysis.
• Applies university academic and employment policies and procedures to daily operations and identifies potential compliance concerns for leadership.
• Monitors research and developments in ASL evaluation and language assessment and recommends improvements to ASLPI training, operations, and assessment practices.
• Establishes and maintains a positive and supportive working relationship with co-workers and supervisors.
• Demonstrates a genuine commitment to belonging in the workplace and participates in activities and workshops to foster continuous learning.
• Serves as a mandatory reporter under Title IX; and commits to completing Title IX training and other compliance requirements on an annual basis.
• Prioritizes safety in the workplace as a collective responsibility for the well-being of employees and fosters a culture of safety that is integral to our success, including strict adherence to safety procedures and protocols, as well as promptly reporting any safety hazards or incidents.
• Performs related and other duties as needed.

Required Qualifications:

• Bachelor’s degree.
• A minimum of three years of professional experience with American Sign Language instruction, evaluation and assessment, or a related field.
• A proficiency level of 4+ or higher on the American Sign Language Proficiency Interview (ASLPI).
• Ability to communicate in American Sign Language.

Preferred Qualifications:

• Master’s degree.
• Experience working in a higher-education setting.

Knowledge, Skills, And Abilities:

• Strong interpersonal and communication skills.
• Strong proficiency with office productivity and data management tools, including Google Workspace, spreadsheets, databases, and reporting systems.
• Strong ability to collaborate effectively with cross-functional teams and individuals from diverse educational, linguistic, cultural, and social backgrounds.
• Strong attention to detail and commitment to accuracy, confidentiality, and responsible handling of sensitive assessment data.
• Strong knowledge of American Sign Language including linguistic structure and variation, second language acquisition, language assessment principles, and ASLPI protocols and rating conventions.
• Demonstrated experience supporting assessment validity, reliability, and accurate interpretation of proficiency results for admissions, academic progression, or employment decisions.

• Demonstrated ability to work with and across University departments, outside constituents and groups.

Other Important Information:

• The successful candidate will undergo a background check that must be cleared prior to working at Gallaudet University.

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Gallaudet University is an equal opportunity employer/educational institution and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, genetic information, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis. This policy is in compliance with Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the Age Discrimination in Employment Act, the District of Columbia Human Rights Act, and other applicable laws and applies to all procedures affecting applicants and employees including, but not necessarily limited to: recruitment, hiring, placement, promotion, transfer, reassignment, reappointment, tenure, demotion, selection for training, layoff, furlough, and termination, compensation, and all other conditions or privileges of employment.

About Us

Gallaudet University is a world-class institution with a rich history of transformation and impact. For more than 150 years, Gallaudet has been the political, social, and economic engine of the signing community.