Application Billing & Recharge Manager

You can be part of the team that enables significant service improvements for our people.

You're able to get the detail right without losing sight of the bigger picture. You find satisfaction in meaningful work, ensuring major services can operate as planned, on-time and on budget.

In this role, you'll:

This is an opportunity to take ownership of complex billing, recharge and vendor-performance activities supporting Transport’s enterprise application environment. Your work will strengthen financial control, improve visibility of vendor performance and help ensure technology services deliver quality and value for Transport and the communities we serve.

• Own the billing and recharge lifecycle for enterprise application services, bringing clarity, control and consistency across vendor engagements.
• Monitor vendor delivery, utilisation, costs and performance to ensure services provide value and meet agreed quality expectations.
• Turn complex financial and performance data into practical dashboards, recommendations and decision-ready executive reporting.
• Work closely with finance, procurement, technology teams and vendor partners to reconcile billing, resolve issues and manage commercial risks.
• Monitor vendor effort, utilisation, delivery quality, cost and performance to support value-for-money decisions
• Drive continuous improvement across vendor panels, performance measures and governance processes to strengthen delivery and service outcomes.

The role operates across a large and complex Enterprise Applications environment, including SAP, and requires you to balance delivery quality, financial control, governance obligations and changing business priorities.


For more information on this position and business unit, view the role description and information pack.

About you

• Relevant tertiary qualifications in Information Technology, Business, Commerce or a related field.
• Extensive experience in vendor billing, financial reconciliation and commercial governance within a complex technology environment.
• Sound knowledge of enterprise application delivery, including design and build governance, change control and release management, ideally across SAP environments.
• Demonstrated capability in vendor performance management, procurement coordination and resolving complex billing or commercial issues.
• Strong analytical, stakeholder engagement and communication skills, with experience producing dashboards and executive-level insights that support sound decision-making.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.