Application Support Specialist
- Hiring from
- Colombia
- Work type
- Remote
- Posted
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Senior Java Production Support / SRE Engineer
Location: Colombia (Preferred) or Mexico
Work Mode: 100% Remote
Work Hours: US Eastern Time
Job Description
We are looking for a Senior Java Production Support / SRE Engineer to support a cloud-based microservices platform. The ideal candidate should have strong Java development skills, production support experience, and hands-on expertise with Azure and Kubernetes.
Key Responsibilities
- Handle L3/L4 production incidents, troubleshoot issues, and perform root cause analysis.
- Debug and fix Java microservices using Spring Boot and Quarkus.
- Monitor applications using Azure Application Insights and Dynatrace.
- Manage and troubleshoot applications running on Azure Kubernetes Service (AKS).
- Support CI/CD pipelines using Jenkins and manage production deployments.
- Identify and remediate security vulnerabilities in application code and container images.
- Manage ServiceNow change requests and coordinate production releases.
- Apply SRE practices, including SLI/SLO monitoring, incident prevention, and automation.
- Collaborate with development, cloud, security, and infrastructure teams.
Required Skills
- 6+ years of experience in application support, software development, or SRE.
- Strong hands-on experience with Java, Spring Boot, and Quarkus.
- Experience debugging and fixing production code.
- Hands-on experience with Azure Kubernetes Service (AKS) and Kubernetes.
- Experience with Azure Application Insights and Dynatrace.
- Knowledge of Jenkins and CI/CD pipelines.
- Experience with ServiceNow change management.
- Understanding of SRE principles, incident management, and root cause analysis.
- Strong communication and troubleshooting skills.
Preferred Skills
- Apache Camel and Kafka.
- Azure networking and cloud infrastructure.
- Container security and vulnerability remediation.
- CyberArk, Helm, Terraform, or Bicep.
- Python, Bash, or PowerShell scripting.
Preference: Colombia candidates are the first priority. Mexico candidates can also be considered.
