Appointment Setter

Appointment Setter – Venture Services

Job Type: Full-Time

Department: Sales & Business Development

Location: Remote

Experience: 1–2 years preferred

Salary: Competitive Market Salary Packages

About the Role

We are looking for a motivated and results-driven Appointment Setter to join our growing IT company. The successful candidate will be responsible for identifying potential business clients, initiating conversations with decision-makers, qualifying prospects, and scheduling meetings for our Sales/Business Development team.

This is an excellent opportunity for someone who enjoys communication, sales, technology, and building professional relationships.

Key Responsibilities

• Make outbound calls to prospective B2B clients.
• Identify and connect with key decision-makers such as CEOs, CTOs, IT Managers, and Business Owners.
• Introduce our IT products and services in a clear and professional manner.
• Qualify leads based on business needs, budget, requirements, and buying intent.
• Schedule qualified appointments and product demonstrations for the sales team.
• Follow up with prospects through phone, email, LinkedIn, and other communication channels.
• Maintain accurate records of leads, conversations, follow-ups, and appointments in the CRM.
• Meet or exceed daily, weekly, and monthly appointment-setting targets.
• Work closely with Sales and Marketing teams to improve lead-generation strategies.
• Stay informed about the company's IT solutions and value proposition.

Requirements

• Previous experience in appointment setting, telemarketing, inside sales, SDR/BDR, or customer service is preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Confident speaking with business owners and senior-level decision-makers.
• Comfortable making a high volume of outbound calls.
• Ability to handle rejection professionally and remain motivated.
• Good English communication skills.
• Basic understanding of IT services, SaaS, cloud solutions, cybersecurity, software development, or technology is an advantage.
• Familiarity with CRM systems such as HubSpot, Salesforce, Zoho, or similar platforms is a plus.
• Strong organizational and follow-up skills.
• Target-oriented and self-motivated.

Key Performance Indicators (KPIs)

Success in this role will be measured through:

• Number of qualified appointments booked.
• Appointment show-up/conversion rate.
• Qualified leads generated.
• Daily outbound call and outreach activity.
• Follow-up completion rate.
• Contribution to the sales pipeline.

What We Offer

• Competitive salary with attractive performance incentives.
• Career growth opportunities in the IT and technology sector.
• Sales training and professional development.
• Supportive and collaborative working environment.
• Opportunities to work with international clients.
• Performance-based bonuses and recognition.
• Flexible/remote working options where applicable.