Assistant Director Records and Database Management

Summary

The Assistant Director, Data Management and Analytics reports directly to the Sr. Director, Data Management and Analytics and is responsible for ensuring the accuracy and integrity of the CRM data. This includes the maintenance of data within other systems and tools that are incorporated into the CRM. This personal will need to have practical knowledge and competencies to create constituent records and proactively and continuously maintain the integrity of these records. They will need to be able to communicate details to department leadership and other members within the Advancement department.

Internal title: Donor Database Analyst; working title: Assistant Director Records and Database Management

Job Duties

• Create, maintain and research constituent records, biographical information, and related donor data.
• Monitor data quality and conduct ongoing database cleanup and maintenance activities.
• Manage event registrations, alumni records and gift workflows within BBCRM including tracking all documentation.
• Fulfill intake requests including researching and resolving data issues and discrepancies.
• Serve as a resource to fundraising staff regarding data administration policies and procedures.
• Recommend and implement workflow improvements to enhance efficiency, accuracy, and customer service.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree. Four years of relevant experience may substitute for degree requirement.
• Four years of relevant experience.

Preferred Qualifications and Skills

• One year of experience in data management within a non-profit organization.
• Strong familiarity with commonly used word processing, spreadsheet, and database software packages, preferably Blackbaud CRM or Salesforce products.
• High attention to detail.
• Effective communication and interpersonal skills are required.
• Experience communicating with stakeholders.
• Ability to work with highly confidential materials.
• Demonstrated personal initiative and team player with a positive attitude and professional appearance.
• Ability to work across multiple deadlines.
• Must reflect the values of Baylor College of Medicine at all times, with particular emphasis on teamwork, collaboration, integrity, and honesty