Assistant Manager, Custom Recruiting

Job Title: Assistant Manager, Custom Recruiting

Location: Noida, hybrid

Responsibilities:

The Custom Recruiting team specializes in sourcing and recruiting niche B2B respondents for quantitative and qualitative surveys. The Assistant Manager supports the day-to-day leadership of Dynata's Custom Recruiting operations team. This role helps drive recruiting performance, respondent quality, capacity planning, and operational consistency while providing coaching, training, and leadership development. This individual serves as a key operational partner to the Custom Recruiting Manager.

• Provide ongoing coaching, mentorship, and performance feedback to Team Leads and Agents.
• Serve as an escalation point for recruiting challenges, operational issues, and team concerns.
• Support recruiting, interviewing, onboarding, and training of new employees.
• Foster a culture of quality, accountability, collaboration, continuous learning, and operational excellence.
• Assist with workload balancing and resource allocation across projects.
• Partner with Project Managers and Team Leads to ensure recruiting efforts align with project objectives, timelines, and client requirements.
• Monitor recruiting performance across active projects and ensure recruiting teams consistently follow established processes, quality standards, and project specifications.
• Provide guidance on sourcing and recruitment strategies for difficult-to-reach B2B audiences.
• Assist in developing and implementing recruiting best practices, tools, and workflows.
• Conduct quality reviews and identify opportunities for improvement in recruiting practices.
• Proactively identify project risks and recommend mitigation strategies.
• Provide leadership coverage and decision-making support in the absence of the Manager

Experience / Qualifications:

• 5+ years of experience in market research recruiting, B2B recruiting, call center operations, field management, or related operational leadership roles.
• 2+ years of people leadership experience, preferably managing supervisors or similar frontline leaders.
• Demonstrated success coaching individuals and teams to achieve productivity and quality goals.
• Strong understanding of B2B respondent recruiting methodologies and outreach strategies.
• Experience managing multiple priorities in a fast-paced operational environment.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions.
• Excellent written and verbal communication skills.
• Experience using CRM, contact management, or recruiting platforms preferred
• Proficiency in Microsoft Excel, Outlook.
• Ability to work independently, drive accountability, and lead through influence.

About US

Who we are

At Dynata, we deliver the highest quality first-party data to help businesses around the world gain precise insights, activate the right audiences, and confidently measure impact. With industry-leading respondent accuracy, reliability, and a commitment to continuous improvement, Dynata is the trusted foundation for smarter decision-making.

At Dynata, your work directly influences how the world’s leading organizations understand people, markets, and behavior.

About our culture

Our culture is rooted in inspiration, collaboration, and a drive for excellence. At Dynata, a career is more than just a job—it’s a place where your work matters, your voice is heard, and your growth is supported every step of the way. Whether you’re passionate about innovation, driven to make a difference, or excited to join a collaborative team that puts integrity and impact at the center of everything we do, you’ll find your next chapter here.

We provide

• A collaborative, inclusive culture that values expertise, curiosity, and ownership.

• The chance to make a measurable impact on how insights are created and trusted.

• Competitive compensation, benefits, and opportunities for growth.

We recently won the 2026 Association for Talent Development BEST award

We are honored to be recipients of the 2026 Association for Talent Development (ATD) BEST Award, one of the industry’s most prestigious recognitions for excellence in talent development. Receiving this distinction validates our intentional investment in fostering a supportive and empowering environment for our team members.

At Dynata, we don’t just talk about development—we put it into action. Every April, our global Power Your Career conference brings together employees from around the world to connect, learn, and grow. Our experiential High-Potential Program provides rising leaders with immersive, hands-on opportunities for professional development, ensuring our next generation of talent is ready to make a difference. Additionally, our Leadership Challenges equip managers and future leaders with the skills and insights necessary to drive quality and excellence throughout the organization.