Assistant Manager - Learning and Development

Job Description: Assistant Manager – Learning & Development (AM–L&D)

Team: L&D
Location: Mumbai

Role purpose

Coordinate and deliver learning programs, new hire orientation, and employee engagement events for the HQ team. The role is hands-on, focused on program logistics, communications, materials, records, and smooth event execution.

Key responsibilities

• Coordinate training sessions and workshops, including scheduling, participant communications, room bookings, virtual meeting setup, materials, attendance, and facilitator support.

• Support organizational training needs analysis and prepare training plans and calendars in consultation with relevant stakeholders.

• Develop, format, and update presentations, facilitator guides, handouts, and audio-visual materials; facilitate or anchor sessions as needed.

• Organize and anchor New Hire Orientation, coordinating presenters, resources, logistics, attendance, and feedback.

• Plan and deliver employee engagement activities and events, such as celebrations, recognition, team-building, cultural events, and internal campaigns. Coordinate venues, vendors, communications, materials, and on-the-day support.

• Support the identification and onboarding of training and event vendors; coordinate schedules, documentation, and follow-ups.

• Track the annual L&D budget and training and event costs; support purchase requests, invoices, and payment follow-ups.

• Collect participant feedback, maintain accurate training and event records, and prepare routine L&D/engagement MIS reports.

• Coordinate multiple activities at once, communicate changes promptly, and follow up on outstanding tasks.

Qualifications and skills

• Minimum 7–8 years of experience in event management, training coordination, employee engagement, or a related field.

• Good communication, presentation, facilitation, and event-hosting skills.

• Good working knowledge of Microsoft Office 365, particularly Outlook, PowerPoint, Excel, and Teams.

• Strong organizational, coordination, and project management skills, with attention to detail and the ability to manage deadlines.

• Excellent interpersonal skills and the ability to work with employees, facilitators, vendors, and stakeholders at all levels.

• Comfortable maintaining records, preparing reports, and using data and feedback to identify improvements.

Who you are:

You're open: we are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: we approach all that we do with confidence: to try the new and to seek the unexpected.

You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – we champion a culture of people that do extraordinary work

Scale and opportunity – we offer the opportunity to create, influence and deliver projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – unique work and the opportunity to join a group of creative problem solvers.