Assistant Property Management (APM)

As an Assistant to Property Manager , you'll play a vital role in overseeing and managing our properties. Your proficiency with Kolmeo software will be crucial for streamlining operations and ensuring top-notch service for our residents. Key Responsibilities Responding to tenant and landlord inquiries via email and phone Conduct virtual property tours, coordinate showings, and ensure a smooth tenant onboarding process. Scheduling and coordinating maintenance and repairs with vendors Preparing and sending lease agreements and other property-related documents Updating property listings on various platforms Coordinating property showings and inspections Handling administrative tasks such as filing and data entry Managing rental payments and deposits Maintaining accurate records and files Other duties as assigned by the property management team Must have demonstrated experience in Australia and New Zealand property management for 9 months or more. Experience in property management software (e.g, Property Me, Property Tree, AILO, Inspection Express, Kolmeo) Proficiency in Microsoft Office (e.g., Teams, Excel, Word) and Google Suite. Experience in tools like Trello, Monday.com, and other checklist tools. Excellent communication and interpersonal skills Strong attention to detail and organizational skills Ability to multitask and prioritize tasks effectively Reliable internet connection and home office setup Can start ASAP. Technical Requirements: Equipment is self-provided Computer: RAM: 8GB CPU/Processor: Intel Core i5 or AMD Ryzen 5 (12th generation or newest) HDD/SDD: 512 GB Operating System: Windows 11 Home or Pro Accessories: Power Backup: Powestation, Powerbank, UPS, etc. Extra Display: Secondary/External Monitor Audio & Video: Noise-Cancelling Headset + Web Cam Internet: Internet Speed: 40-50 Mbps minimum bandwidth speed for both Downloads and Uploads. Contractor Perks & Rewards: 20 Paid Time Off Referral Bonus – 70 AUD per successful referral to the Wingman platform (paid at 1st month mark with a client contract). Annual Trip – connect with the broader Wingman community in person. Dedicated Support Contact (CSM) – someone to help you succeed and stay connected. Access to a Network – collaborate with fellow contractors and onshore specialists. Opportunities to Upskill – optional sessions, peer learning, and developmental pathways. More Work, More Opportunity – potential for additional contracts, Statements of Work, or expanded workloads. High-Impact Projects – work alongside top-tier Australian partners on meaningful assignments. Flexibility First – deliver your work in your way, with full autonomy on how you achieve outcomes. Advisory Support – HR, Tax, and setup guidance available to make contracting seamless. 100% Work-From-Home Contracts – all engagements designed for remote delivery. Pre-engagement requirements for Independent Contractors: BIR as you are a contractor (Required to submit any contributions required by the government.) NBI or Police Clearance Any Government-issued ID Please note: Only qualified candidates will be invited for an interview. --- Questions: - Full name - Email address - Resume/CV - Phone - This is a WFH set-up and the shift schedule starts from 7AM to 4PM MNL time, Mondays to Fridays only. Are you able to work these hours? - Were you referred to us by an existing staff member? - If Yes, please fill-out their name below: - Would you be open to weekend work if required? - Wingman will be implementing a Productivity Tracker as part of our IT and Security onboarding. Are you comfortable with this? - If no, please explain why? - Are you willing to comply with BIR self-registration as part of the pre-employment process? Note: This is mandatory and you will be required to have it sorted prior to starting with a client - Do you agree that a placement fee of $200AUD will be deducted from your earnings in the first cut-off period or it can also be deducted separately if preferred, which will be returned to you after 24 weeks? Please note that this fee will be forfeited if you are terminated or if you resign without providing at least 30 days' notice. - Are you comfortable with participating in the mandatory 9-week training program with Wingman? -

Screening Questions

As part of our selection process, we would like to gather some preliminary information about your experience and skills to determine your suitability for the role.

In this section, you will find a series of screening questions that will help us understand your background in real estate, your familiarity with industry tools, and your overall fit for our team.

Please answer the questions honestly and provide as much detail as possible.

- How many years of work experience do you have? - 9 months - 1 year to 2 years - 3 years to 4 years - More than 5 years - How many years of experience in US, Australia and New Zealand RE Sales do you have? - Have you worked with international clients or teams, particularly from countries like the USA, Australia, and New Zealand? - If yes, which international clients or teams have you worked with? - Queensland, Australia - New South Wales Australia - Victoria Australia - Western Australia - Tasmania Australia - South Australia - Auckland New Zealand - Wellington New Zealand - Cantebury New Zealand - Otago New Zealand - USA - Others - Have you had experience working with Queensland legislation? - Do you have experience with the Form 6 agency agreement? - What software or tools are you proficient in? (e.g., Property Me, Property Tree, Microsoft Office Suite, Google Workspace, project management tools). Please indicate your level of proficiency (Beginner, Intermediate, Advanced) for each tool listed. - Are you familiar with accounting software such as Xero, MYOB, or Quickbooks? - Are you comfortable communicating with clients, vendors, and team members via call, text, email or other communication channels? - Do you acknowledge that Wingman uses a productivity tracker as part of our technology and security measures? - If "No", please provide a reason for your response: -

Requirements
To ensure we can effectively evaluate your skills and determine your fit for the role, please take a moment to complete the following requirements. Your responses will provide us with valuable insights into your qualifications and experiences.

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System Information

As part of our requirements, we kindly ask you to attach a screenshot of your device specifications and internet speed. The screenshot should look as follows:

• Device Specifications
• Internet Speed
  

- Specs of your device - Do you have dual monitor setup for your work? - Main Internet Speed - Back-up Internet Speed - Please attach a picture of your equipment - Do you have a work from home location that has minimal noise, sufficient space, and can be closed off to others? - If yes, Please attach a picture of your work set-up -

Video Introduction

To record a 1-minute video introduction, ensure that your laptop, camera, and headphones, which will be used for your remote work setup, are ready and functional. Also, the video should be in a landscape format.
Wear something business-appropriate, ensure you're in a quiet environment to avoid background noise and be on a neat background.

You may follow the guide below when introducing yourself

Name and Age
Example: “My name is [Name], and I am [Age] years old.”

Industry Experience
Example: “I have [X years] of experience supporting businesses remotely, where I developed strong skills in [Skill/Area].”

Experience Overview
Example: “In my previous roles, I handled tasks such as [Task], [Task], and [Task], and I am confident using tools like [Software], [Software], and [Software].”

Hobby or Activity
Example: “In my free time, I enjoy [Hobby/Activity].”

Strongest Professional Attribute
Example: “I believe my greatest strength and what I can bring to your team is [Skill/Strength].


Kindly refrain from mentioning family details, such as information about your kids.

Please see the sample video for reference.

Important Note: If your video introduction does not meet the required standards, it may lower your chances of being matched with a client. If this happens, you’ll need to redo your video as soon as possible so we can reprofile you right away for available clients. Don’t worry, the Admin Team will reach out to you if a revision is needed.

- 1-2mins self introduction -

1-min sample call (Voice)

Instruction: Simulate a brief introductory call with a prospective client or customer. Feel free to include a greeting, an introduction of yourself, and a brief overview of our services or products.

- 1-min sample call (Voice) link result -

English Proficiency Test

Please upload a screenshot of your English Proficiency Test. The screenshot should look as follows:

• English Proficiency Test Sample

- English Proficiency Test Result -

Personality Test

Please upload a screenshot of your personality test. The screenshot should look as follows:

• Personality Test Sample

- Personality Test Result -

To help us understand your background and motivations, we ask that you complete the following screening questions. Your responses will assist us in assessing your fit for the position and our company culture.

If any of the questions do not apply to you, please indicate this by writing "N/A" in the space provided.

- I understand that as part of Wingman’s Cyber Security Program, system monitoring and safety tools will be installed. These tools help ensure that Wingman and its associates remain secure, and also support the generation of accurate timesheet data. - For Currently Employed Applicants, what motivated you to apply for this position while still employed? - If selected, how soon would you be able to transition to this new role? - If you have held multiple positions in a short timeframe. Can you explain the reasons for changing jobs frequently? - For Unemployed Applicants, can you explain the reasons for your current unemployment? -

REFERENCE CHECK:

As part of the application process, we kindly ask you to provide the necessary information for the reference check. Please fill out the following details for references who can provide insight into your qualifications and work experience.

Please choose a character references who can be any of the following:

1. Former employer – HR or company representative who can provide best insight into your work ethics and previous performance/achievements.
2. Supervisor – Any people who spent time working with you and oversees your performance on the job.

Note: The name of the colleague cannot be used as a reference check

- Name - Relationship - Email Address - Contact Number - Company - Company Email Address - Are you willing to provide the following pre-employment requirements? - BIR tax - NBI or Police Clearance - Government ID -

As part of Wingman’s Independent Contractor Model, your contract will be held under our Singapore entity called Philippines Resources Pte. Ltd.

- Please confirm that you understand your independent contractor agreement/contract will be under Singapore Law and the entity named Philippines Resources Pte. Ltd. - Please confirm you accept your contract will be sent to you by our Singapore team and you may have to engage with them as well as the Phillipines team for contract questions. - I HEREBY AUTHORIZE Wingman Outsourcing to investigate my background and qualifications for purposes of evaluating whether I am qualified for the position to which I am applying. I consent to the processing of my personal information that are necessary and relevant to evaluate my application. I understand that Wingman Outsourcing may also utilize an outside firm/s to assist it in checking the veracity of information, and I specifically authorize such investigation by outside firms that may be hired by Wingman Outsourcing. I also understand that I may withhold my permission and that in such a case, no investigation will be done, and my application for employment will not be processed.