Associate Channel Manager, Marketplaces

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Associate Channel Manager, Marketplaces

About the Position:

As an Associate Channel Manager, you will drive sales, profitability, and growth across strategic marketplace accounts. You will build strong relationships with key internal and external partners while owning day-to-day account management and execution. This role is responsible for identifying growth opportunities, improving processes, and implementing strategies that enhance account performance and customer experience. Successful candidates are entrepreneurial, highly analytical, and thrive in fast-paced environments where hard work, critical thinking, initiative, and creativity drive results. The ideal candidate combines strong analytical skills with a customer-focused, results-driven approach.

Location: This is a hybrid role based out of our Newport News, VA or Atlanta, GA Office (3 days in office).

Primary Responsibilities:

• Marketplace revenue growth, profitability, and market share.
• Serve as the primary point of contact for strategic accounts.
• Manage a diverse product assortment specific to the customer’s strategic outlook.
• Optimize assortment, content, pricing, promotions, and marketplace merchandising.
• Identify growth opportunities through analytics, customer insights, and competitive intelligence.
• Collaborate and drive communication with cross-functional teams including Sales, Marketing, Finance, and Operations to implement business objectives.

Qualifications:

• Bachelor’s Degree in Business Administration or a related field (e.g., Economics, Supply Chain, MIS, Finance).
• Proficient with Microsoft Excel.
• Demonstrated success managing and growing businesses on marketplace platforms.
• Deep understanding of marketplace operations, digital merchandising, and retail media.
• Strong financial, analytical, and strategic planning capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and cross-functional collaboration skills
• Demonstrates ownership, initiative, and a results-oriented attitude.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

About Us

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.

Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.