Associate Manager, Technical Training

Work Flexibility: Hybrid

This role manages Technical Training team members to ensure the successful alignment and execution of Technical Training strategies, initiatives, and processes.

What You Will Do

• Lead and develop a team responsible for the coordination, deployment, and management of role-based technical training programs.

• Ensure Quality Key Performance Indicators (KPIs), training processes, records, and curricula comply with regulatory requirements, quality standards, and internal procedures.

• Complete training workflow tasks within the Change Control process to ensure accurate training is planned and assigned in the LMS when new or revised documents are released.

• Develop, maintain, evaluate, and continuously improve training systems, standards, and processes to ensure effective training delivery and overall program effectiveness.

• Partner with functional groups (e.g., Manufacturing, Quality, Regulatory, Compliance, HR) to incorporate functional training requirements into role-based curricula and ensure accurate training assignments.

• Present training performance metrics to leadership during periodic meetings and forums (e.g., Quality Systems Management Review).

• Review, approve, and execute training-related QMS change control tasks.

• Monitor and respond to changes in LMS data that may impact the reliability and/or automation of training assignments.

• Update training procedures, plans, and supporting documentation as required.

• Represent Technical Training processes during regulatory audits and inspections, providing training records and qualification evidence as needed.

• Provide support for NC/CAPAs related to training outcomes or training processes.

• Perform additional duties and projects as assigned.

What You Will Need

• Bachelor’s degree in Business, Education, Human Resources, or related discipline.

• Minimum of 5 years of experience in medical device, supporting quality, compliance, manufacturing, operations, or technical training programs.

• Experience managing one or more remote team members.

• Ability to work with repetitive, detail-oriented tasks that require a high degree of accuracy

• Strong understanding of QMS requirements

• Experience in interacting with regulatory agencies (FDA, MoH, TUV, etc.)

• Fluent in written and oral English – C1 Level (writing documents, meeting minutes, conference calls, etc.)

• Knowledge of Good Manufacturing Practices (GMPs) and ISO 13485 regulations.

• Well versed with MS Office tools such as Word and PowerPoint; highly proficient with Excel spreadsheets.
• A valid U.S. visa is required

Preferred

• Experience supporting training programs within manufacturing, supply chain, logistics, procurement, or sales operations environments.

• Knowledge of training needs analysis, instructional design, adult learning principles, training evaluation methods, and eLearning development.

• Demonstrated ability to deliver instructor-led training at a high level.

• Demonstrated ability to work well in a fast-paced environment.

• C1 German language skills (written and spoken)

Travel Percentage: 10%

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com

Work Flexibility

• Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.

• Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.

• Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.

• Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.