Associate, People Operations

Job Title:Associate - Payroll & Operations Company Description Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram. Job Description In this role, you will be responsible for managing the end-to-end payroll processing for Hong Kong, China, and Taiwan, ensuring accurate, timely, and fully compliant payroll delivery across all three jurisdictions. You will oversee the complete payroll cycle—including data collection, validation, statutory calculations, reconciliations, payments, and reporting—while ensuring adherence to local labour laws, tax regulations, and social security requirements. Your responsibilities will also include maintaining employee records, coordinating with internal teams and external vendors, resolving payroll-related queries, and supporting audits and statutory filings. This position requires strong technical knowledge of country-specific payroll regulations, exceptional attention to detail, and the ability to manage cross-border payroll operations with a high level of accuracy and professionalism. Manage end-to-end payroll processing for Hong Kong, China, and Taiwan, including data collection, validation, statutory calculations, payroll reconciliation, and timely payout in full compliance with local regulations. Handle post-payroll activities, such as statutory filings, social security submissions, tax reporting, GL file preparation, bank file processing, and audit support. Maintain accurate employee payroll records and coordinate effectively with internal teams, external payroll vendors, and government authorities to ensure smooth payroll operations. Communicate in fluent English, providing clear and timely responses to payroll-related queries from employees, managers, and stakeholders across different regions. Demonstrate strong teamwork and collaboration, contributing positively to a cross-border payroll environment and supporting process improvements where required. Hold a graduate degree with 4–6 years of hands-on experience in payroll processing for HK, CN, and TW, with solid knowledge of statutory requirements and payroll best practices in these jurisdictions. Plan and organize clients' payroll compliance requirements. Conduct research on specific customer queries and systemic issues, providing informed solutions and insights. Lead project planning and track progress of key work streams through to completion. Manage cross-functional work streams and business dependencies. Handle multiple stakeholder management effectively. Qualifications Minimum Degree Required: Bachelor's degree Required Fields of Study: HR, Finance, Economics, Business or any related field Minimum Years of Experience: 4-7 years of relevant experiences in payroll Certification(s) Required: Nil Language: Mandarin & English Additional Information Location: Shanghai (Hybrid) We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.