Associate Sales Manager - SMB Outbound Sales - (Remote)

Summary

*Please note that while this role will operate remotely, it is required that the candidate resides in the East or Midwest Region of the United States. This includes candidates in East or Central time zones.

Are you a results-driven sales professional ready to take the next step toward leadership? Do you thrive in fast-paced, goal-driven environments where your contributions directly impact team success and business growth? If you’re energized by sharing best practices, supporting your peers, and developing your leadership skills, we’d love to connect.

At Yelp, our mission is to connect people with great local businesses—and that starts with a world-class sales team. With over 138 million unique monthly visitors and a highly engaged user base, Yelp offers an unmatched platform for local businesses to reach new customers.

We’re looking for an Associate Sales Manager with at least two years of outbound sales experience and demonstrated leadership potential. This opportunity is designed for someone ready to grow into sales management—prior management experience is not required.

What you'll do:

• Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment.
• Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
• Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
• Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
• Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
• Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.
• Use Chatbench, Yelp’s internal tool that provides secure access to a number of LLM models, to research, draft proposals, analyze data and overcome objections.

What it takes to succeed:

• Minimum of 2 years sales experience.
• Are well-versed in selling digital products to SMBs and using Salesforce CRM
• Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.
• Excellent communication, organizational, and time management skills; highly organized and able to manage full calendars, documentation, follow-ups, and consistently hit goals.
• Comfortable working in a fast-paced, remote-first environment.
• Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED
• Process-driven; follows policies and best practices, escalates when needed.
• Coachable; actively seeks and implements feedback.
• Demonstrates leadership potential, a strong interest in coaching and development, and the ability to motivate peers and share best practices.

What you'll get:

• Effective your first day: Full medical, vision, and dental
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Compensation range for this position is $59k- $72k annually plus performance based incentives.

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