Audit Analyst II

The Audit Analyst II is responsible for auditing freight invoices to ensure rating accuracy, payment integrity, and compliance with customer agreements. This position analyzes rating performance, researches and resolves audit exceptions, supports rating accuracy, and works collaboratively to improve audit processes and operational efficiency. In addition, this position may provide training to less experienced staff.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Analyzes and verifies freight invoices by validating charges against customer contracts, tariffs, and rate agreements to ensure accurate rate application and payment integrity for assigned accounts.
• Researches rating exceptions, audit variances, and out of tolerance invoices to determine root causes and implement corrective action.
• Validates rating logic, contract configurations, and system outputs to ensure expected audit and rating results.
• Monitors rating performance and identifies opportunities to improve systematic rating accuracy, increase first pass processing, and reduce manual intervention.
• Develops and maintains auditing procedures and rating documentation for all assigned accounts.
• Analyzes audit and rating performance data and recommends process improvements that will improve customer outcomes, audit quality, and operational efficiency.
• Collaborates with internal teams, customers, carriers, and rate database personnel to resolve rating issues and improve data quality.
• Responds to customer service inquiries as required.
• Provides training and support to less experienced employees for client specific requirements and processes as needed.
• Other duties as needed or assigned.

SKILLS AND ABILITIES REQUIRED:

• A thorough understanding of transportation rating principles, carrier pricing, tariff and contract rate application.
• Working knowledge of audit systems, batch processing, and transportation rating applications.
• Working knowledge of automation tool usage and implementation.
• Strong analytical and problem-solving skills and the ability to perform with minimal supervision.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent interpersonal and communication skills for effective interaction with internal and external customers.
• Capable of handling standard audit applications.
• Proficient in Microsoft Office suite

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:

• High school diploma or equivalent required.
• Position requires a theoretical understanding of transportation strategies and rate applications and interpretation similar to that acquired in an academic field of study.
• 1+ years of rating experience with a carrier, shipper, or equivalent Cass experience.
• Experience performing data analysis, exception management, process improvement, or systemic optimization preferred.

APPLICATION PROCESS:

You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations. Disbursing over $94 billion annually on behalf of its clients, and with total assets of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com.