Automation Engineer

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Overview

The Automation Engineer is responsible for developing, implementing, and supporting enterprise automation solutions across Foundation Technology Services (FTS). The position focuses on building and maintaining reusable automation for infrastructure provisioning, configuration management, application delivery, monitoring, and operational workflows.

Working within established architectural patterns and engineering standards, the Automation Engineer will use technologies such as Terraform, Ansible Automation Platform, ServiceNow, CI/CD tooling, Red Hat OpenShift, and Datadog to automate services across compute, networking, storage, virtualization, security, and application platforms.

The role requires broad infrastructure knowledge, strong troubleshooting skills, and an Infrastructure-as-Code mindset. The engineer will collaborate with technical teams across FTS to convert manual processes into reliable, maintainable, and auditable automation.

• Develop, test, deploy, and support reusable automation for infrastructure provisioning, configuration management, application delivery, monitoring, and operational workflows.
• Build and maintain Infrastructure-as-Code using Terraform and configuration automation using Ansible and Ansible Automation Platform, following established standards and reusable patterns.
• Implement integrations between ServiceNow and automation workflows so approved requests can trigger standardized, auditable infrastructure and service delivery.
• Develop and maintain CI/CD and GitOps pipelines using technologies such as GitHub Actions, Jenkins, Argo CD, and AAP.
• Build and support automation for Red Hat OpenShift, including containerized applications, virtual machines, networking, storage, and related platform services.
• Integrate Datadog monitoring and observability into automated deployments so supported infrastructure and applications enter service with appropriate monitoring, logging, health checks, and alerting.
• Automate enterprise infrastructure services including networking, firewalls, load balancing, DNS/IPAM, storage, virtualization, identity, and security integrations using APIs and supported automation interfaces.
• Troubleshoot automation failures, platform integrations, and deployment issues across multiple infrastructure domains and work with service owners to improve reliability and supportability.
• Contribute to reusable modules, documentation, testing, runbooks, and engineering standards that allow other FTS teams to consume and extend supported automation capabilities.

Required Skills and Experience

1. Demonstrated experience with several of the following: Infrastructure automation in a complex enterprise environment. Terraform or comparable Infrastructure-as-Code technologies. Ansible or comparable configuration-management technologies.

2. Demonstrated experience with several of the following: Git and source-control workflows. CI/CD pipeline development and support. REST APIs and programmatic infrastructure integration. Linux and/or Windows infrastructure.

3. Experience with: Enterprise storage and virtualization concepts. Containers and Kubernetes or OpenShift. Monitoring and observability technologies such as Datadog. Scripting or automation development using Python, PowerShell, Go, Bash, or similar languages.

4.Enterprise networking concepts including firewalls, load balancing, DNS, IPAM, routing, and connectivity.

Principal Responsibilities

Designs, modifies, develops, writes and implements software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to a project lead or manager. A wide degree of creativity and latitude is expected.

Required Education and Experience

Requires a bachelor's degree in a related area and a minimum of four years of experience in the field or in a related area.

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Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

Why Choose Yale?

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community—eligible for opportunities through the New Haven Hiring Initiative—or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcomed. Discover your opportunities at Yale.