AVP IT Delivery

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

We are looking for a highly motivated AVP, IT Delivery Lead who possesses both business and technical savvy. The selected candidate will support the team and work to achieve results within the constraints of budget, schedule and scope. If you are a leader, an influencer, a standout colleague and a collaborator, then come join our team!

What you’ll do

• Program & Project Planning: Develop integrated project plans, including scope, timelines, budgets, and allocation of resources.

• Team Leadership: Lead project teams, including internal and external partners, ensuring alignment with project goals and objectives.

• Risk Management: Lead initiatives that strengthen risk identification, escalation, mitigation, and control adherence across IT and Operations. Partner with Risk, Compliance, and Audit teams to embed assurance checkpoints into program delivery, drive timely closure of audit findings and control gaps, and ensure readiness for internal audit and regulatory review.

• Partner Engagement: Champion strong relationships with clients, vendors, and team members to improve collaboration and project success.

• Communication: Maintain clear and open communication channels with project partners, providing regular updates and reports.

• Scope Management: Work closely with the business to baseline and monitor project scope and activate change requests as needed.

• Financial Management: Produce cost models, maintain budgets and expenditures, making vital adjustments to stay within budget.

• Quality Assurance: Ensure project results meet quality standards and best practices.

• Governance & Reporting: Maintain project documentation, including project plans, status reports, and other artefacts. Provide consistent oversight and executive-level reporting across the IT program portfolio, tracking progress, benefits, financials, and risks.

• Multi-Program Delivery: Lead multiple large, complex IT programs concurrently, balancing priorities, scope, and resources to deliver on time and within budget.

• Cross-Program Dependency Management: Identify, track, and manage interdependencies, shared resources, and timelines across programs to reduce conflicts and delivery risk.

• Problem Solving: Identify and resolve project issues and obstacles to keep projects on track.

What you’ll bring

• Bachelor's degree or equivalent work experience.
• Project management certification (e.g., PMP) is an asset.
• Experience as a Program & Project Manager with at least 7 years’ experience managing projects with large budget, complex solutions and over multiple years.
• Experience overseeing multiple projects within a program structure.
• Proven track record of leading multiple large-scale IT programs concurrently, delivering on time, within budget, and to agreed scope.
• Experience managing dependencies, shared resources, and competing priorities across a portfolio of enterprise IT initiatives, such as core platform, cloud, data, and modernization programs.
• Ability to lead large, multi-disciplinary teams, including vendor and system integrator partners, across several programs at once.
• Experience leading risk, governance, and assurance initiatives within IT delivery and operations.
• Excellent leadership, communication, management and interpersonal skills.
• Ability to run effective project meetings, workshops and/or other forums as needed.
• Ability to work with partners at different levels including executives.
• Ability to work with and coordinate cross-functional teams including vendor partners.
• Ability to support, influence, and negotiate project decisions using priorities and data.
• Knowledge of different project management methodologies.
• Insurance background an asset but not mandatory.
• Strong problem-solving skills and ability to navigate complex scenarios.
• Proficiency in MS Project, Microsoft Suite (Excel, PowerPoint, Word), Teams, and SharePoint.
• Proficiency in JIRA and Confluence.

What you’ll get

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.
• Employee discount on home and auto insurance (where applicable).
• Hybrid flexible work model.

This job advertisement is for a new vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

About Us

We help our 19.5 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.

So, we’re passionate about helping our 23,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.