Baggins Education Product Manager - Kenya

BagginsHQ is seeking an experienced, commercially driven Product Manager to lead the market growth, customer acquisition and subscription performance of Baggins Education, our comprehensive cloud-based school management, Student Information System (SIS), Learning Management System (LMS) and campus operations platform.

Baggins Education helps schools, academies, colleges, universities and educational institutions digitalise their operations through an integrated platform covering student admissions, academic records, online learning, examinations, tuition billing, attendance, parent communication, campus transport, hostel management and AI-assisted teaching.

The successful candidate will take direct ownership of the product's commercial performance within their assigned market, targeting educational institutions seeking modern technology solutions to improve academic administration, institutional efficiency and learning experiences.

This is an individual contributor position with no sales team or subordinates.

Key Responsibilities

• Independently identify, approach and acquire schools, academies, colleges, universities and educational institutions requiring education management software.
  

• Develop and execute practical product growth and institutional customer acquisition strategies within the assigned market.
  

• Promote Baggins Education through education-sector networks, school associations, institutional outreach, professional communities and strategic partnerships.
  

• Present and demonstrate the platform's Student Information System, Learning Management System, admissions, examinations, attendance, tuition billing and campus management capabilities.
  

• Convert genuine institutional prospects and free trial users into paying subscribers.
  

• Build professional relationships with school owners, principals, headteachers, academic directors, university administrators, bursars and institutional decision-makers.
  

• Identify challenges involving manual school administration, student records, academic reporting, fee collection and parent communication.
  

• Assist educational institutions in understanding available subscription plans and selecting suitable packages.
  

• Coordinate technical demonstrations and implementation discussions with the appropriate BagginsHQ departments.
  

• Maintain institutional customer relationships, encourage subscription renewals and minimise cancellations.
  

• Monitor verified subscription revenue, customer acquisition, retention and market performance.
  

• Maintain accurate and verifiable records of prospects, engagements, demonstrations and commercial outcomes.
  

• Gather feedback from educators, administrators and institutional customers to support product improvements.
  

• Ensure accurate product representations and appropriately escalate institutional data protection, safeguarding and procurement requirements.
  

• Independently achieve the Company's established verified revenue targets.
  

Important: BagginsHQ does not provide Company Leads for this position. The Product Manager is expected to possess education-sector knowledge, professional networks and commercial initiative necessary to independently identify and convert genuine institutional opportunities.

Requirements

• Demonstrable professional experience in education administration, school management, academic operations, educational technology, institutional business development or related sectors.
  

• Strong understanding of school and institutional operations, admissions, student records, academic administration, examinations and tuition management.
  

• Practical experience in institutional customer acquisition, business development, SaaS subscriptions or commercial growth within the education sector.
  

• Familiarity with School Management Systems, Student Information Systems (SIS), Learning Management Systems (LMS) or education ERP platforms.
  

• Established professional relationships within schools, universities, education associations or institutional networks, or proven ability to independently develop such relationships.
  

• Ability to communicate effectively with school owners, principals, university administrators, academic directors, bursars and procurement decision-makers.
  

• Understanding of educational institution purchasing processes, academic calendars, student data privacy and institutional decision-making.
  

• Strong product presentation, negotiation, relationship management and customer retention skills.
  

• Ability to independently develop and manage a commercial pipeline without a supporting sales team.
  

• High standards of professionalism, accountability, integrity and commercial discipline.
  

• Ability to maintain accurate records and provide verifiable revenue and customer acquisition reports.
  

• Access to a reliable computer, stable internet connection and a suitable remote working environment.
  

  
  

Probation and Performance Requirements

Probation Period: 30 Days

During probation, the Product Manager must:

• Generate a minimum of USD 500 in verified Baggins Education revenue.
  

• Independently acquire genuine paying educational institutions.
  

• Demonstrate consistent institutional prospecting, product demonstrations, customer engagement and follow-up.
  

• Maintain accurate and verifiable customer acquisition records.
  

• Demonstrate satisfactory professionalism, reliability, accountability and product knowledge.
  

• Follow approved procedures when handling institutional enquiries and education-related information.
  

Only genuine payments received and verified by BagginsHQ count towards the revenue target. Free trials, unpaid registrations, fabricated transactions and refunded payments do not qualify.

Performance will be reviewed on Day 14 and Day 30.

Successful probation requires achieving the minimum verified revenue target and receiving a satisfactory overall performance assessment. Permanent confirmation is not automatic.

Permanent Employment Performance

Upon successful confirmation, the Product Manager must generate a minimum of USD 2,000 in verified Baggins Education revenue every month.

The Product Manager is also responsible for maintaining institutional customer relationships, encouraging subscription renewals, minimising customer churn and supporting sustainable product growth.

Continued employment is subject to satisfactory performance, Company policies and applicable employment terms.

Benefits


During Probation

• 30-day performance assessment period.
  

• No monthly facilitation allowance.
  

• Opportunity to qualify for permanent employment through demonstrated commercial results.
  

• Access to approved product information, training and Company systems necessary to perform the role.
  

• Probationary remuneration in accordance with applicable employment laws and agreed contractual terms.
  

  
  

Upon Permanent Confirmation

• Fixed Monthly Salary: USD 700
  

• Monthly Facilitation Allowance: USD 100
  

• Total Fixed Monthly Compensation: USD 800
  

• Fully remote working arrangement.
  

• Direct ownership of Baggins Education's commercial growth within the assigned market.
  

• Paid leave and applicable employment benefits in accordance with Company policy and local employment laws.
  

• Long-term career opportunities within BagginsHQ's technology product ecosystem.
  

BagginsHQ is seeking an experienced education-sector professional who understands institutional operations and can independently convert that expertise into genuine paying educational customers, verified revenue and sustainable subscription growth.