As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.

We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.

The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.

We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.

Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must.

The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $57,500 ($29.00 an hour) - $64,350 ($33.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.

Arbella employees are eligible for exceptional benefit and wellness programs including medical, dental, vision, 401k plan, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.

About Us

Voted Boston’s Best Place To Work by the Boston Business Journal since 2009!

People stay when they love a company and its culture—and our average tenure is over 11 years! We take care of our people with the same warmth and dedication that we do our customers. There is an energy here at Arbella. We are a people-first organization, and you feel that from the moment you walk in the door. Browse open positions and find your perfect fit.

Important Note: There has been a rise in employment scams using the Arbella name. Here are some points to consider if you receive a job offer from someone claiming to represent Arbella.

Arbella is a New England based company, and our offices are in Massachusetts and Connecticut. We do not offer 100% remote positions. Any candidate hired by Arbella must be interviewed in-person at our home office in Quincy, Massachusetts, before a job offer is extended. Arbella will never ask for payment, personal banking details, or other sensitive information during the hiring process.

If you want to check if an employment communication is legitimate, we encourage you to visit https://www.arbella.com/careers or call Arbella’s main number at 1-800-ARBELLA and ask to speak with our Human Resources department. If you or someone you know receives a suspicious job offer or communication from someone claiming to represent Arbella, please report it to the FBI internet crime complaint center at https://www.ic3.gov./

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