Bids & Quotes Manager

The Bids & Quotes Manager leads the team that prepares Thomas Scientific's bids, RFP responses and large quotes for research, clinical, government and industrial customers. This role makes sure every bid is accurate, on time, compliant with customer requirements and priced in line with company pricing strategy and margin targets.
Reporting to the Director of Sales Operations, this manager leads one analyst and works closely with Pricing, the sales teams and Supply Chain to win profitable business.

Key responsibilities

Bids and RFP management

• Manage the full bid process for RFPs, RFQs, tenders and contract bids, from intake to submission.
• Review bid requirements, terms and deadlines, and coordinate input from sales, pricing, supply chain and finance.
• Track all open bids and quotes in one pipeline with clear owners and due dates.
• Maintain a library of standard responses, company documents, certifications and compliance forms.

Large quotes and pricing alignment

• Oversee preparation of large and complex quotes, including multi-line and multi-supplier quotes.
• Work with the Pricing team to price bids within discount rules and margin targets, and route exceptions for approval.
• Coordinate with Purchasing and suppliers on special pricing, product availability and lead times.

Contract awards and handoff

• Make sure awarded bids are loaded correctly into the ERP, quoting and CRM systems.
• Hand off awarded contracts to sales and customer experience teams with clear terms and pricing.
• Track contract expiration and renewal dates, and start renewal bids on time.

Performance and reporting

• Set and report on service levels for quote turnaround time and accuracy.
• Track bid volume, win rate, awarded revenue and margin by customer, segment and salesperson.
• Review lost bids to find patterns and improve future responses.

Team leadership

• Hire, coach and develop the Bids & Quotes Analyst.
• Set priorities and workload for incoming bid and quote requests.
• Document and improve bid and quote processes and tools.

Qualifications

Required

• Bachelor's degree in Business, Supply Chain or a related field, or equivalent experience.
• 5+ years in bids and proposals, contract administration, sales operations or quoting, including 1+ year leading people or projects.
• Experience managing RFPs and formal bids, including public sector or institutional bids.
• Strong understanding of pricing, margin and contract terms.
• Advanced Excel skills and experience with an ERP and a CRM, ideally Salesforce.
• Highly organized, with a track record of meeting firm deadlines.
• Clear writer and communicator with sales, pricing and customer teams.

Preferred

• Experience in B2B distribution, especially laboratory, scientific, healthcare or industrial supplies.
• Experience with government, university, hospital or group purchasing (GPO) contracts.
• Familiarity with e-procurement systems and customer bid portals.
• APMP (Association of Proposal Management Professionals) or similar certification.