Bilingual Administrative Assistant

Position: Bilingual Administrative Assistant – Senior Management
Location: Colombia, 100% remote
Department: Presidency
Reports to: CEO
Contract Type: permanent contract, Direct with the company
Schedule: Monday to Thursday 7am – 4:30pm, Friday 7am – 4pm (Schedule adapted to our headquarters in Cumming, GA)
Salary: $3.500.000 COP

Job Summary:

We are seeking a bilingual Administrative Assistant with experience in executive support and international corporate environments to provide direct assistance to the company’s CEO and Administrative Manager.

The successful candidate will be responsible for facilitating the daily operations of both executives by managing calendars, coordinating meetings, preparing documents, tracking commitments, and supporting special projects. Additionally, they will serve as an administrative liaison between the leadership team, internal departments, and external contacts, ensuring clear, organized, and timely communication in both English and Spanish.

We are looking for a highly organized, proactive, discreet, and results-oriented individual with the ability to anticipate executive needs, manage priorities, and work autonomously within an international, remote-work environment.

Responsibilities:

• Executive Assistance: Providing direct administrative support to the CEO and the Administrative Manager, facilitating the management of their daily activities, priorities, and commitments.

• Calendar Management: Coordinating schedules, meetings, appointments, and executive commitments, while accounting for priorities and different time zones.

• Meeting Coordination: Organizing internal and external meetings, preparing agendas, gathering relevant information, and following up on action items.

• Tracking Pending Tasks: Monitoring tasks, agreements, and requests from management, ensuring timely follow-up with the relevant parties.

• Special Project Coordination: Supporting the planning and execution of initiatives assigned by executives, tracking progress, and flagging potential delays or needs for additional support.

• Bilingual Communication: Drafting and reviewing emails, executive communications, presentations, reports, and other documents in both English and Spanish.

• External Liaison: Maintaining professional communication with clients, suppliers, strategic partners, and other contacts relevant to the company’s operations.

• Document Management: Organizing, updating, and maintaining documents, records, and administrative information, ensuring confidentiality and ease of access.

• Report and Presentation Preparation: Consolidating information and preparing supporting materials for meetings, performance reviews, and project tracking.

• Cross-Team Coordination: Facilitating the exchange of information between management and internal or international teams.

• General Administrative Support: Managing correspondence, requests, and other administrative tasks essential to the efficient functioning of senior management.

Requirements:

Education and Experience

• Professional degree in Business Administration, International Business, or a related field (preferred).

• Minimum of 3 years of experience in administrative or executive assistance, or providing direct support to management and senior executives (required).

• Experience in managing calendars, coordinating meetings, handling documentation, and tracking executive commitments.

• Experience working with U.S.-based companies, international teams, or in remote corporate environments (desirable).

• Minimum B2 level of English, with a demonstrable ability to communicate orally and in writing within a business context (required).

Knowledge and Tools

• Proficiency in Microsoft Office 365, specifically Excel, Outlook, Word, PowerPoint, and Teams.

• Experience using task and project management tools, such as Asana, Microsoft To Do, or similar platforms.

• Ability to prepare reports, presentations, and executive communications in both English and Spanish.

• Experience in calendar planning, meeting coordination, and managing multiple administrative requirements.

• Adaptability, a willingness to learn, and an aptitude for adopting new digital tools.

Key Competencies

• Excellent organizational, planning, and time-management skills.

• Ability to set priorities and manage multiple requests efficiently.

• Proactive, forward-thinking, and autonomous in the execution of responsibilities.

• Diligent follow-through and a strong commitment to meeting obligations.

• Clear, professional, and assertive communication.

• High level of confidentiality, discretion, and sound judgment when handling sensitive information.

• Attention to detail and the ability to resolve day-to-day issues in a timely manner.

• Ability to work independently and coordinate activities with teams across different time zones.

• Adaptability and a willingness to learn, improve processes, and respond to the needs of senior management.

Compensation and Benefits:

• Birthday off

• Permanent contract

• 100% remote work

• We provide the equipment

• Essential health insurance

• Funeral allowance

• Connectivity allowance

• Access to the Support Team: our internal wellness program

• Ricky Joy Academy: internal professional development

• Discount package with corporate partnerships (gym, online courses, hotels, etc.)

• Opportunities for advancement within the company