Bilingual Customer Service Advisor (Dutch + English)

Bilingual Customer Service Advisor (Dutch + English) Location: Athens, Greece Remote anywhere in Greece (must already have housing) Start Date: 2 January 2026 Schedule: MonSun, 10:0019:30 (40h/week) Contract: Permanent Salary: 1,500 x 14 salaries/year Benefits: 14 salaries Private Health & Life Insurance Performance bonus (TBC) 25 days annual leave 50 meal voucher/month Full training Role Summary: Were seeking a Dutch + English speaking Customer Service Advisor to support customers and travelers worldwide. You will handle inquiries via phone/email, resolve issues within SLAs, log cases accurately, follow escalation procedures, troubleshoot using internal tools, and provide proactive customer experience improvements. Remote work possible anywhere in Greece. Requirements: Fluent Dutch + strong English Residing in Greece with own housing Customer-focused, problem-solver Comfortable in structured, fast-paced environments Able to work the scheduled shifts Why Join: Permanent stability Remote flexibility within Greece Competitive compensation (14 months) Strong insurance package Multicultural team + professional growth