Bilingual Drafting Assistant (C1)

Bilingual Case Processing Assistant

Location: Remote (Home Office)

Pay: USD $1,200 per month

Schedule: Full-time, Monday–Friday, 8:00 AM–5:00 PM Pacific Time

Who We Are

Founded in 2009, Quiroga Law Office, PLLC is a law firm by immigrants, for immigrants. We represent clients across the United States, helping them protect their ability to live, work, and thrive. Our team values collaboration, continuous improvement, and professional growth.

About the Role

You will support immigration case preparation by drafting documents in English, reviewing supporting materials, and communicating with clients. Under the guidance of a Case Coordinator, you will keep case files accurate, complete, and ready for review within established deadlines.

This opportunity is intended for candidates transitioning from other sectors into immigration case support.

Responsibilities

• Prepare initial drafts of letters, forms, declarations, briefs, and other case documents for Case Coordinator review and approval, incorporating requested corrections.
• Review client information, identify inconsistencies, and collect missing documents to assemble complete, accurate case packets.
• Conduct introductory calls, respond to client inquiries, and provide regular updates through clients’ preferred communication channels.
• Monitor case progress, maintain accurate records, and manage follow-up tasks and deadlines.
• Prepare documents and briefs for client interviews and signature appointments.
• Coordinate document processing and delivery with internal teams, complete assigned requests, and prepare and submit agency inquiries as directed.
• Interpret between English and Spanish during client meetings as needed.
• Escalate unresolved questions or concerns, protect confidential information, and follow established procedures and quality standards.

Requirements

• A degree or final-semester enrollment in Law, Political Science, International Relations, Government, Business Administration, or another field supported by relevant writing and analytical skills.
• Advanced English proficiency (C1 or higher) in both speaking and writing, with strong grammar and reading comprehension.
• Fluency in Spanish and clear, respectful, professional client communication.
• Ability to draft well-structured documents, compare information across sources, and identify missing or inconsistent details.
• Strong attention to detail, organization, and follow-up skills to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office and the ability to learn digital systems, follow procedures, and apply feedback.
• A dedicated home office and availability to work the schedule listed above.

Preferred experience: Bilingual customer service, research, administrative support, or document review in BPO, academic, corporate, healthcare, or public-sector settings. Relevant internships and academic projects are also valued.

Benefits

• Paid training.
• Paid time off and vacation benefits that increase with tenure.
• Paid holidays according to the firm’s calendar, including selected local holidays.
• Recognition programs and opportunities for professional growth within the firm.
• Fully remote work with a consistent weekday schedule and weekends off.

Computer Requirements

• Operating system: Windows 11 or later.
• Memory: At least 16 GB RAM, DDR4 or newer.
• Processor: Intel Core i5 10th generation or newer, Intel Core i7 6th generation or newer, or AMD Ryzen 5 or higher.
• Internet: A stable connection suitable for video calls and daily remote work.