Bilingual Sales Center Sales Agent (English/Spanish)

About the Role

Absolute StorageManagement is seeking a motivated, sales-driven BilingualSales Center Sales Agent (English/Spanish) to join our growing team!This remote position is ideal for someone who enjoys connecting with people,thrives in a fast-paced sales environment, and is passionate about deliveringexceptional customer experiences. The Sales Center Sales Agent will focus onconverting leads into rentals, assisting customers with their storage needs,and maximizing sales opportunities through effective communication,relationship building, and proactive follow-up.

Fluency in both English and Spanish is required forthis position.

Key Responsibilities

• Answer inbound calls, video chats, web chats, and texts from prospective and current customers in both English and Spanish.
• Identify customer storage needs, recommend appropriate units, and promote additional products and services.
• Utilize persuasive communication, negotiation, and closing techniques to convert leads into rentals.
• Overcome customer objections, communicate promotions, and create urgency to secure rental commitments.
• Proactively contact leads, manage follow-up activities, and maximize sales opportunities.
• Assist existing customers with account inquiries, payments, gate access, and other service-related needs as necessary.
• Schedule property visits and coordinate with property management teams.
• Accurately document customer interactions, sales activity, and follow-up tasks using company software.
• Communicate daily with supervisors regarding assignments, completed tasks, and outstanding needs.
• Collaborate with fellow Sales Center team members to ensure excellent customer service and operational coverage.
• Maintain knowledge of company systems, promotions, and process updates.
• Perform additional duties as assigned.

Qualifications & Experience

• Bilingual proficiency in English and Spanish required (verbal and written).
• High school diploma or GED required.
• Previous contact center experience required.
• At least 1 year of customer service or needs-based sales experience preferred.
• Strong sales, persuasion, negotiation, and objection-handling skills.
• Excellent verbal and written communication skills with a customer-focused approach.
• Ability to confidently ask for sales commitments and meet performance goals.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Proficiency with Microsoft Office and ability to learn new software systems.
• Ability to work independently in a remote environment while maintaining productivity and professionalism.
• Flexibility to work schedules based on business needs and property time zones.

• Remote Eligibility: Candidates must reside in AL, AR, FL, GA, IL, KS, KY, LA, MO, MS, NC, OH, SC, TN, or VA.

Benefits

• Pay Range: $19 per hour
• Monthly bonus incentives
• Remote work, internet, cell phone, and mileage reimbursements
• 401(k) with 4.5% company match
• Health, dental, vision, and life insurance
• Paid time off and company holidays
• Education reimbursement and employee discounts

Join Our Team!

At Absolute StorageManagement, we value team members who are passionate about sales, customerservice, and professional growth. If you are bilingual in English and Spanish,enjoy helping customers find solutions, and are motivated by achieving salesgoals, we encourage you to apply and grow with us!