Billing/Denials Coordinator

Be the backbone of hope and healing.
At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you’re working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and seven straight Star Tribune Top Workplace awards.

Denials/Billing Coordinator
Full-Time · Hybrid (Minneapolis) · $20–$22/hour, based on qualifications

Schedule
After you complete training and show you can work independently, you can work remotely up to 4 days a week. Wednesdays are in the office. Remote work depends on performance and business needs.

What you’ll do

• Manage insurance claim denials from identification through final resolution
• Review EOBs, remittance advice and payer correspondence to find the root cause of each denial
• Research claims, gather documentation, and submit and track appeals within payer deadlines
• Partner with billing, coding, clinical, utilization review and authorization teams to resolve issues
• Post payments and adjustments, and keep accurate denial logs
• Track denial trends and build reports and dashboards that show where reimbursement is slipping
• Flag systemic payer, documentation or authorization problems to Revenue Cycle leadership
• Support payer audits and process improvements that reduce denials and speed up collections

What you bring

• Associate degree in healthcare administration, business, accounting, finance or a related field, or equivalent experience
• 2–4 years in healthcare billing, A/R, denial management or revenue cycle
• Solid understanding of common denial causes: medical necessity, authorization, coding, eligibility and timely filing
• Working knowledge of ICD-10, CPT and HCPCS, and of how coding affects reimbursement
• Experience with an EHR or billing system (Credible, Epic, Cerner or similar)
• Strong Excel and data skills, attention to detail and follow-through
• Clear written and verbal communication
• Compassion for people affected by addiction and mental health challenges
• At least 1 year of freedom from problematic substances
• Ability to meet Minnesota Statutes 245G.11 staff requirements and pass a MN DHS background study

Benefits
Medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and a 403(b) retirement plan.

Our mission is to help every Minnesotan find help and healing from addiction. Mn Adult & Teen Challenge is an Equal Opportunity Employer, and reasonable accommodation is provided on request.