Branch Manager

We are seeking a driven branch manager with a proven track record to join our elite sales team and help spearhead our ambitious growth strategy.

About HMA

Founded in 2005, HMA Mortgage is a highly respected, independent mortgage lender that has evolved from a trusted regional partner in Pennsylvania into a robust national organization licensed in 35 states. Our referral-based model means our growth is fueled by our reputation for excellence and execution. We partner with top-tier local and national lending institutions to offer a comprehensive suite of competitive programs and premier services. As we continue to scale and modernize our operations, we remain deeply invested in our people. We provide the tools, leadership, and supportive environment necessary to turn professional ambitions into achievements. If you are looking to make an impact in a high-growth, values-driven culture, your next chapter starts here.

Benefits and Perks:

At HMA Mortgage, we prioritize fostering an inviting and thriving environment for our team members. Experience a range of benefits and perks tailored to enhance your professional journey.

• Health & Wellness: Comprehensive medical, dental, and vision benefits.
• Financial Future: 401(k) plan featuring a generous employer contribution.
• Work-Life Balance: A competitive Paid Time Off (PTO) package.
• Culture & Growth: Be a part of a fast-growing organization defined by its supportive and collaborative company culture.
• Professional coaching and mentoring
• Hands-on marketing support and coaching
• Team building to scale your growth
• Peer mastermind sessions
• Annual Sales Rally
• Exclusive, all-inclusive vacation invitations for top producers
• Personal monthly budget and company credit card through our RAMP program

Position Overview:

As a Branch Manager, you lead the branch team to achieve exceptional performance in mortgage banking services and customer satisfaction. You drive branch growth through effective sales strategies, business development, and strong relationships. This role ensures operational efficiency, regulatory compliance, and a positive, productive work environment that highlights our corporate culture and HMA values.

Job Responsibilities:

• Leads and manages all aspects of branch operations, ensuring smooth and efficient service delivery.
• Develops and implements sales strategies to achieve branch goals and targets.
• Coaches, mentors, and develops branch staff to maximize their potential and performance.
• Ensures compliance with all regulatory requirements and company policies, including risk management protocols.
• Cultivates strong relationships with customers and the local community to promote business growth.
• Manages branch budget and expenses effectively.
• Monitors branch performance metrics and implements corrective actions as needed.
• Drives business development initiatives to expand the branch's customer base.
• Resolves customer issues and complaints in a timely and professional manner.
• Oversees hiring, training, and performance management of branch staff.

Qualifications:

Professional Background/Experience:

• Minimum of 5 years of experience in mortgage banking services, including branch management and sales leadership.
• Proven track record of achieving sales targets and driving business growth.
• Experience in team leadership and performance management.
• Bachelor's degree in Business Administration, Finance, or a related field experience preferred.

Knowledge/Skills:

• Strong knowledge of mortgage products and services.
• Excellent sales and customer service skills.
• Proficiency in branch operations and regulatory compliance.
• Exceptional leadership, coaching, and communication skills.
• Ability to analyze financial data and make informed decisions.
• Demonstrates proficiency in relationship building.
• Ability to work in a fast-paced environment.
• Occasional travel may be required.