Broker Relationship Manager, AVEO Channel

Broker Relationship Manager, AVEO Channel

Toronto, ON

Salary Range: $160,000 - $200,000 /year (fully commission-based role)

CMLS Financial, one of Canada’s largest Commercial lenders, is looking for a Broker Relationship Manager to join our growing team. The Broker Relationship Manager (BRM) is responsible for growing the residential mortgage business from a designated portfolio of Mortgage Brokers with nesto Group, specializing in Aveo (uninsured alternative residential) mortgages.

The BRM manages a portfolio of brokers, providing exceptional service with a focus on underwriting activities, while also supporting business development, relationship management, and training initiatives to promote Aveo products. This role partners with other Regional Managers to support growth, deliver training, and ensure operational excellence.

About the Role

Business Development

• Promote growth of Aveo mortgages within a defined geographic territory.

• Manage existing broker relationships, ensuring high levels of prompt and attentive service.

• Prospect and attract new broker partners, including graduate opportunities for Prime partnership status.

• Deliver product and policy presentations and maintain regular follow-ups with brokers.

• Maintain knowledge of mortgage products, Aveo policies, market conditions, and competitor activity.

• Represent Aveo at industry meetings and events.

Relationship Management

• Maintain regular contact with assigned brokers to encourage growth in referrals.

• Support brokers with product knowledge, pricing, and client-facing tools.

• Enhance broker efficiency by improving knowledge of products and processes, increasing look-to-book ratios, and reducing errors.

• Monitor broker performance and track improvements.

Underwriting

• Communicate Aveo lending policies to brokers and ensure thorough knowledge of requirements.

• Review and verify credit documentation (income, down payment, etc.) while ensuring AML/ATF compliance.

• Approve or decline mortgage applications within delegated limits; escalate as necessary.

• Issue commitments, review appraisals, and escalate to credit management/investors when required.

• Identify and report suspicious loans (UTR/STR).

Customer Service

• Ensure prompt turnaround times, accuracy, and professionalism in all broker interactions.

• Maintain confidentiality of all nesto Group and customer information.

• Extensive experience in residential mortgage underwriting.

• Strong knowledge of the mortgage broker industry.

• Expert knowledge of Aveo mortgage products, policies, and procedures.

• Proven interpersonal and communication skills to manage broker relationships and deliver difficult messages tactfully.

• Strong organizational skills with the ability to prioritize and maintain attention to detail.

• Knowledge of real estate market trends, competitor products, and innovations.

Established in 1974, CMLS Financial is the leading provider of capital solutions for commercial property owners, developers and real estate investors. We have over 50 years of experience, 30,000 clients, $45 billion in assets under administration, and offices coast to coast. Some of Canada's most prominent banks, investment managers, insurance companies, and pension funds rely on CMLS Financial for a variety of critically important services. Building on our solid foundation of financial strength and experience, we continue to deliver unparalleled capital solutions for all our clients needs.

You will love working here

Employees tell us that they love that we strike the balance in creating an incredibly professional, yet dynamic and enjoyable corporate culture. We work in a fluid and fast-paced environment that is supportive of energetic and motivated individuals who pride themselves on being flexible and results-driven. Our employees are able to gain valuable industry exposure, lots of learning opportunities, and truly impact the business. We are committed to providing our people with a challenging and rewarding career because our employees are what set us apart and we know it.

Equal Opportunity Employer

CMLS Financial is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to hear from you!

If you are confident that you would be a strong asset to our team, submit both a cover letter and resume today! We thank all applicants for their time in applying, however we will only contact those selected for an interview. Consideration of applications will begin immediately and continue until the position is filled.