Business Analyst - D365

About Us YDTS Global is led by seasoned talent and business leaders with decades of experience. We combine industry insight with practical execution to build your workforce advantage. At YDTS, our mission is to empower organizations through people. Founded by industry veterans, we blend global insights with hands-on experience to deliver tailored talent solutions. Unlike a traditional staffing agency, we integrate deeply as a long-term partner — advising on organization design, skill gaps, and culture fit while managing the end-to-end hiring process. Our leadership team has led GCC builds, scaled R&D centers, and placed hundreds of executives, and we bring that entrepreneurial and corporate DNA to every engagement. Our clients choose YDTS because we deliver more than candidates — we deliver solutions that transform organizations. We act as strategic advisors, aligning talent planning with business strategy, and as execution experts, deploying the right recruiting resources at the right time. We have scaled teams for Fortune 500 companies and emerging tech innovators alike. Our consultants and recruiters bring domain knowledge to the table. YDTS has staffed teams and leaders in critical sectors: Technology & Semiconductors (e.g. firmware and AI research engineers); Life Sciences & Pharma/CRO (e.g. biologists, regulatory experts); Automotive & Aerospace (e.g. systems engineers, avionics talent); Manufacturing & Industrial (e.g. process engineers, plant managers); and Retail/FMCG (e.g. supply chain, product leads). For each sector, we tailor our approach. In life sciences, for example, compliance and specialized skills are paramount, so we leverage niche networks and universities. In tech industries, speed and culture-fit are critical, so we focus on coding simulations and cultural alignment. By organizing content by industry, visitors quickly see that we “speak their language” and have relevant success stories. Job Description This is a remote position. (USC/GC only) 7-10 years of experience working as BA with a bachelor’s degree in a technical discipline. Solid experience as a BA able to inquire, understand, articulate, and document business requirements/impacts etc. Strong documentation skills for project deliverables, e.g., Functional specification, Business requirement documents, etc. Strong problem solving and analytical/critical thinking skills; ability to identify areas of risk and develop effective mitigation plans. Strong oral and written communication skills. Conduct workshops with the stakeholders to gather, AS IS process and To Be process. Communicate the gathered process / requirements to the stakeholders based on the analysis you have undertaken and obtain sign off / buy in. Experience in D365-field service. Experience in Signavio to document AS IS and To Be process. Requirements (USC/GC only) 7-10 years of experience working as BA with a bachelor’s degree in a technical discipline. Solid experience as a BA able to inquire, understand, articulate, and document business requirements/impacts etc. Strong documentation skills for project deliverables, e.g., Functional specification, Business requirement documents, etc. Strong problem solving and analytical/critical thinking skills; ability to identify areas of risk and develop effective mitigation plans. Strong oral and written communication skills. Conduct workshops with the stakeholders to gather, AS IS process and To Be process. Communicate the gathered process / requirements to the stakeholders based on the analysis you have undertaken and obtain sign off / buy in. Experience in D365-field service. Experience in Signavio to document AS IS and To Be process. YDTS Global is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.