Business Analyst - Indianapolis (Hybrid) - Government Licensing

Business Analyst - Professional Licensing Experience

About aFit

At aFit, we connect talented professionals with meaningful opportunities that make a real impact.We partner with organizations that are modernizing critical business processes and technology platforms,helping teams deliver better outcomes through innovation, collaboration, and expertise.

About the Role

aFit is seeking an experienced Business Analyst with Professional Licensing experience to supporta large-scale modernization initiative for a government regulatory environment. This role will focuson analyzing business processes, gathering and documenting requirements, supporting system configurationefforts, and assisting with testing activities throughout the project lifecycle.

The ideal candidate brings strong business analysis expertise combined with a deep understandingof professional licensing operations, regulatory workflows, and case management processes.This individual will work closely with stakeholders to identify opportunities for process improvementwhile helping translate business needs into practical technology solutions.

This is a long-term, full-time consulting opportunity with a primarily remote work environment.Occasional onsite meetings may be required for discovery sessions, workshops, or stakeholder collaboration.

What You'll Do

Project Analysis & Requirements

Help stakeholders define and document critical business needs and future-state processes.

• Facilitate requirements gathering sessions and stakeholder workshops
• Analyze existing licensing and regulatory business processes
• Create clear, actionable business and functional requirements documentation
• Develop process flows, use cases, and supporting design artifacts
• Collaborate with technical teams to translate business requirements into system solutions

Solution Configuration & Implementation

Support the successful delivery of a modern regulatory management platform.

• Assist with business configuration activities
• Participate in solution design discussions
• Support form conversion and business process improvement efforts
• Validate system functionality against documented requirements
• Contribute to implementation and deployment activities

Testing & Quality Assurance

Ensure solutions meet stakeholder expectations and business objectives.

• Develop and execute test scenarios and test cases
• Perform detailed manual testing
• Support user acceptance testing activities
• Document defects and track issue resolution
• Verify successful delivery of business requirements

Stakeholder Collaboration

Build strong partnerships across business and technology teams.

• Communicate effectively with both technical and non-technical audiences
• Facilitate working sessions and project meetings
• Provide clear written and verbal updates
• Support change management and end-user readiness efforts

What You Bring

Required Qualifications

• Senior-level Business Analyst experience supporting enterprise software implementations
• Strong requirements gathering and documentation skills
• Experience creating business process documentation and functional specifications
• Excellent written and verbal communication abilities
• Strong attention to detail and organizational skills
• Experience with testing, validation, and quality assurance activities
• Ability to bridge communication between business stakeholders and technical teams

Highly Desired Qualifications

• Professional licensing or regulatory agency experience
• Experience supporting licensing, permitting, compliance, or case management systems
• Prior work with state government organizations
• Experience converting or modernizing forms and workflows
• Knowledge of SaaS implementations and business process transformation initiatives

Work Environment & Travel

• Full-time consulting engagement
• Approximately 26-month project duration
• Primarily remote work environment
• Occasional onsite meetings for requirements gathering, workshops, and project collaboration
• Local candidates are preferred

Why This Role Matters

This opportunity offers the chance to help modernize critical regulatory and licensing operationsthat support professionals and businesses statewide. Your expertise will directly influence how usersinteract with important licensing services while helping improve efficiency, usability, and servicedelivery for years to come.