Business Analyst Intern

Company Description

ONTO is a fast-growing sports connection platform that empowers users to discover, join, and organize sports activities with ease. We’re building a vibrant community where passion for sports meets seamless technology. Our platform enables players to easily book venues, find teammates, join tournaments, access rankings, and unlock exclusive offers, while venue owners can automate operations and reach a larger customer base.

Position: Business Analyst Intern

Working type: Remote (Onsite 1 day/week at 123 Trương Định, Xuân Hòa Ward, HCMC)

Allowance: no allowance

Duration: 3–6 months

Role Description

• Support the collection and documentation of business and product requirements from internal teams and stakeholders.

• Map user journeys and business workflows across sports venue discovery, booking, and partner operations.

• Help translate product needs into clear process diagrams, user stories, functional requirements, and acceptance criteria.

• Collaborate with Product Managers, UX/UI Designers, and Developers to clarify requirements and discuss feasible solutions.

• Assist in preparing test cases, coordinating user acceptance testing (UAT), and documenting issues or change requests.

• Review available operational and product data to identify friction points and improvement opportunities.

• Maintain organized requirement documents, meeting notes, and task or change tracking for ongoing product work.

Qualifications

• 2nd–4th year students or recent graduates in Business Analysis, Information Systems, IT, Business, Economics, or related fields.
• Strong logical thinking, attention to detail, and interest in understanding how digital products support business needs.
• Able to communicate and document complex ideas clearly for both business and technical stakeholders.
• Comfortable with Excel or Google Sheets; interest in process mapping, user stories, and product documentation.
• Familiarity with Figma, SQL, BPMN, Jira, or similar tools is an advantage, not a requirement.
• Proactive learner with a personal laptop; interest in sports-tech and startup product development is a plus.

Benefits

• Practical exposure to business analysis in a real sports-tech product environment.

• Experience with requirements gathering, process mapping, product documentation, and UAT.

• Opportunities to collaborate directly with Product, Design, and Developer teams.

• Learn how user and partner needs inform feature priorities and product improvements.

• Work with a young, collaborative startup team on real operational and product challenges.

• Develop structured thinking, documentation, stakeholder communication, and analytical skills.