Business Analyst - Salesforce & Analytics

Sales Operations Analyst (Salesforce & Analytics) – London SW1W 0SR (Hybrid) At Verisure, we protect what matters most. As the #1 Alarm Company in the UK, Europe and Latin America, we support over 5 million customers worldwide, and we’re growing fast. Recognised as a UK Top Employer 2026 (for the third year running), this is a great time to join one of the UK’s fastest growing consumer services businesses. The Role: With Salesforce newly implemented across the organisation, this is a rare opportunity to shape the platform from day one and influence how a large commercial team adopts it. You’ll work closely with senior leaders across the business to drive data-led decision-making, improve operational efficiency, and increase accuracy across sales processes. This is a high-visibility role where your analysis and recommendations will directly shape sales performance and wider operational decision making. What you’ll be doing: Coordinate and support the ongoing optimisation and governance of the Salesforce platform Partner with cross-functional teams to gain feedback on operation inefficiencies to assist in developing solutions to how we operate. Develop and enhance reporting, dashboards, and data outputs to deliver clear, actionable insights Analyse the activity and work efficiency of our sales department for stakeholders of all levels including Senior Management Partner with Organisational Leaders to assist in the adoption and training of the Stakeholder Departments (primarily in the Sales Department) Collaborate cross functionally and with international Verisure teams in the continuous development of Salesforce. Lead testing and quality assurance for the development of new solutions/features to ensure they meet requirements and expectations What we’re looking for: 2+ years’ experience in a Business or Data Analyst, Sales Operations or a Salesforce Administrative related roles Strong analytical and problem-solving skills with commercial awareness Experience working with CRM or sales data Strong Excel skills: experience with SQL, Power BI, or Salesforce reporting is a plus Confident communicator – able to explain to non-technical audiences Highly organised, proactive, and detail focused Comfortable working cross functionally and influencing stakeholders What you’ll get Competitive salary + strong benefits package Hybrid working (up to 2 days remote per week) Aviva private healthcare + MediCash Birthday off Discounted gym & health club membership Enhanced maternity & paternity leave Employee alarm discount Perkbox discounts & rewards Real career progression in a high growth business (DBS check required – covered by us)