Business Analyst - Senior (HYBRID) JP222

I&IT Business Analyst – Roles & Responsibilities Role Summary · Provide comprehensive I&IT business analysis services to support diverse business and technology needs. · Stakeholder management and reporting I&IT wide performance KPIs · Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis · Support resource utilization tracking and management · Engage business stakeholders and subject matter experts to elicit, analyze, and validate business requirements. · Contribute to business analysis policies, standards, processes, and best practices related to portfolio reporting tools and ensure consistency across the organization. Key Responsibilities · Document business requirements to support effective I&IT solution development related to the roll out of industry standard portfolio reporting tools. · Create and maintain business analysis artifacts such as functional and non-functional requirements and business rules. · Conduct business modeling including use case, process, data flow, and data models · Conduct stakeholder engagement activities including interviews, workshops, and mockups. · Create collaterals related to changing management and communication to relevant stakeholders across I&IT · Understand drivers and levers to OPEX savings related to hardware and software costs. Works with asset owners to identify savings and validate the savings with Finance · Stakeholder management and reporting I&IT wide performance KPIs · Support hiring and onboarding of resources in I&IT · Track and report Overtime and utilization of resources · Monitor project progress, resolve issues, and report to I&IT management and stakeholders. · Develop performance measures, traceability matrices, and conduct post-implementation follow-ups. Required Skills and Experience Power BI experience: 5+ years Power Automate experience: 3+ years Excellent MS office toolset knowledge and application (Excel, PowerPoint and MS-word) · Experience developing strategies, business cases, and cost-benefit analyses. · Strong requirements gathering, documentation, and stakeholder engagement experience. · Experience preparing presentations and briefing notes for various audiences. · Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.) · Development of power BI reports and data analysis · Awareness of emerging I&IT trends and technologies. · Excellent analytical, problem-solving, verbal, and written communication skills. · Strong interpersonal, negotiation, and teamwork skills with proven ability to meet deadlines. Desirable Skills and Knowledge · Experience with information retrieval systems and tools. · Knowledge of Information Management principles, policies, and practices. · Ability to translate business and data requirements into technical specifications. · Experience with business functional modeling, event modeling, and process mapping. · Experience working in structured, object-oriented, and agile methodologies. · Experience developing and applying business analysis performance measures.