Business Coordinator

Working with the AA | Me mahi tahi tatou ki AA

For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands. From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members.

And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our Members and customers need.

We now have an opportunity for a Business Coordinator to join our AA Home team.

What You'll Be Doing | Mō te Tūranga

As the Business Coordinator, you'll play a pivotal role in keeping AA Home running smoothly and efficiently. Supporting the day-to-day operations of a growing business, you'll take ownership of reporting, administration, system maintenance and coordination activities that enable informed decision-making and operational excellence. Working closely with stakeholders across operations, customer experience, finance, product, marketing and leadership teams, you'll ensure critical business information is accurate, processes are completed on time, and opportunities for continuous improvement are identified and implemented.

About You | Mōu

We're looking for a highly organised and proactive coordinator who thrives on keeping things running behind the scenes. You'll bring experience in business coordination, reporting or operational administration, along with strong Excel skills and a natural ability to work with data, systems and processes. You have exceptional attention to detail, can confidently manage competing priorities, and are comfortable working independently while building effective relationships across a wide range of stakeholders. A continuous improvement mindset, sound judgement and a passion for accuracy will be key to your success, as will your ability to identify process improvements and turn them into practical solutions. Experience with business systems administration, reporting, compliance or operational support environments will be highly regarded.

This is a highly autonomous role that suits someone who enjoys bringing structure, organisation and insight to a fast-paced environment while making a meaningful contribution to business performance and customer outcomes.

What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• A day off for your birthday and 2 days wellbeing leave annually
• An annual wellbeing allowance
• Employer-funded Life Insurance
• Hybrid working arrangement
• Training available / career development
• Discounted insurance products

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Apply now and take the next step in your career journey.

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

Our recruitment process is people-led and relationship-focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.

Who we are

From our humble beginnings as a motoring enthusiast’s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Our Why

Our purpose of caring for our Members and the people, spaces and places that are important to them drives us and connects us as a team.