Business Development, AI Products

Company Description

CloudThinker provides AI agents for cloud teams that investigate, decide, and act across the entire stack to resolve incidents, reduce waste, mitigate risk, and automate daily operations with human oversight. The company focuses on combining AI-powered automation with deep domain expertise to deliver efficient, high-quality cloud operations. CloudThinker emphasizes data-driven optimization, helping customers maximize value and minimize unnecessary costs. Its solutions support secure, autonomous DevSecOps workflows while preserving control and visibility, and are designed to be adaptive, scalable, and aligned with each customer’s stage of cloud maturity. CloudThinker builds long-term partnerships through transparency, reliability, and a shared commitment to sustainable growth.

Role Description

The Business Development, AI Products role is a full-time hybrid position based in Ho Chi Minh City, Vietnam, with some flexibility for work from home. This role focuses on identifying and engaging potential customers for CloudThinker’s AI-driven cloud operations solutions, including prospecting, qualifying leads, and nurturing relationships through calls, emails, and meetings. The person in this position collaborates closely with product and technical teams to understand solution capabilities, translate them into clear value propositions, and tailor pitches to customer needs. Day-to-day activities include conducting market research, analyzing customer segments, supporting campaigns, preparing presentations and proposals, and maintaining accurate records in CRM tools. The role also involves coordinating demos, following up on inbound and outbound leads, and providing feedback from customers to inform product improvements and go-to-market strategies.

Qualifications

• Strong Analytical Skills to interpret market data, assess opportunities, and evaluate customer needs.
• Excellent Communication capabilities, including clear written and verbal communication and presentation skills.
• Lead Generation and Customer Service experience to identify prospects, build pipelines, and deliver responsive, value-focused support.
• Market Research skills to map competitive landscapes, segment target audiences, and uncover trends in cloud and AI operations.
• Experience or interest in B2B SaaS, cloud infrastructure, or AI/ML products is highly beneficial.
• Ability to collaborate with cross-functional teams and work effectively in a hybrid environment.
• Proficiency with CRM tools and basic sales or business development workflows.
• Bachelor’s degree in Business, Marketing, Technology, or a related field, or equivalent practical experience.