Business Development Manager

To support our global expansion and strengthen our brand presence, we are looking for an Inside Sales Executive (Business Development Manager) for the Eastern Europe, APAC, and ROW regions to join our team in Skopje as soon as possible.

Your Job

• You identify, continuously supervise and develop the network of regional sales partners.
• You oversee the onboarding process of new partners and build long-term, successful business relationships.
• You organize and coordinate training sessions for our partners, including product training, while ensuring the effective implementation of the Hornetsecurity Partner Program.
• You are the first contact for our customers and maintain consistent communication with prospects via phone and email, making daily calls and emails.
• You diligently follow up on assigned leads, engage in business-oriented discussions with prospects to showcase the benefits of our solutions, and respond promptly and reliably to customer inquiries, delivering relevant information and tailored offers.
• You establish and nurture trusted advisor relationships with customers, supporting, educating, and engaging with them through regular and systematic touchpoints to achieve their goals while driving new business, cross-sells, and up-sells.
• You drive product adoption and effectively manage escalations for existing customers, ensuring their retention and long-term satisfaction.
• You create accurate sales forecasts and define actionable strategies to ensure business targets are achieved.
• Internally, you collaborate closely with teams such as Sales, Marketing, and Product Management.
• You regularly update our CRM system with the relevant partner information and lead information to ensure accurate tracking and reporting.

Your Profile

• You have 2+ years of inside sales experience within the IT industry, demonstrating a successful track record.
• Experience in selling to Managed Service Providers (MSPs) or Internal IT customers is a plus.
• Technical knowledge or experience in software sales is preferred but not required.
• You have proven ability to build relationships at all levels of an organization over the phone with persuasive phone etiquette, exhibiting high energy and enthusiasm to foster long-lasting customer relationships.
• You have demonstrated negotiation skills to successfully close sales opportunities, with a deep understanding of the prospective customer’s buying process.
• You have exceptional organizational, interpersonal, and communication skills, fostering teamwork.
• You are familiar with CRM applications, such as Salesforce, for effective lead, opportunity, and account management.
• You are driven and ambitious, passionate about sales to earn significant sales commissions.
• You are willing to work flexible hours.
• You have an excellent knowledge of English, both spoken and written
• You are driven by your own achievements and pursue your quarterly goals with passion and accountability.

Your Benefits:

• Free space for innovation and independent action in a fast-growing international company.
• Temporary Employee Exchange Program – we provide the ability for you to work at our global office locations and explore the world (e.g. Berlin, Madrid, Malta, Montréal, Washington D.C.).
• Hybrid work setting and flexible working time.
• Team events like Laser Tag, Office Movie Nights, Foodie Fridays and much more – let yourself be surprised!
• FitKit subscription and private insurance for your health!
• Unlimited contracts – we’re looking for hornets to grow long-term with us.
• Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!