Business Development Representative

Company Description

Raven Labs is an Australian based software and AI implementation consultancy. We help businesses run on modern systems and put AI to work, in two ways.

We implement the Microsoft ecosystem or the Zoho ecosystem, covering everything from sales through to field management and accounting. And we build AI automation for our clients using our Claude and Copilot partnerships. We hold Microsoft Gold Partner, Zoho Premium Partner, and Anthropic Claude Partner Network status. We work with mid market businesses in construction, mining, engineering, and manufacturing, helping them move off manual systems and unlock the full potential of connected data and AI.

Role Description

The Business Development Representative role is a full time, remote position responsible for identifying, pursuing, and closing new business opportunities for Raven Labs. On a day to day basis, this role involves prospecting and qualifying leads, conducting discovery calls, and presenting tailored solutions that align with client needs and strategic objectives. The Business Development Representative will build and manage a pipeline, prepare proposals, negotiate contracts, and collaborate closely with delivery and product teams to ensure successful onboarding and long term client satisfaction. The role also includes researching market trends, contributing to go to market strategies, and providing feedback on service offerings to support continuous improvement. Regular reporting on sales performance, forecasting, and relationship management with key stakeholders are core aspects of this position.

We are especially interested in candidates who bring an existing network within the Microsoft ecosystem, including Microsoft partners, Dynamics, Power Platform, or Azure communities, and who can turn those relationships into real opportunities from day one. This is a role for a genuine self starter, someone who creates their own leads rather than waiting for them.

Qualifications

Proven experience in business development, sales, or account management within technology, consulting, or data and AI driven services

• An existing network within Microsoft, its partner ecosystem, or adjacent technology vendors
• A track record of self generated pipeline, not just working inbound leads
• Strong skills in lead generation, pipeline management, opportunity qualification, and closing deals
• Ability to conduct client needs assessments, craft tailored solutions, and deliver persuasive presentations and demos
• Competence in using CRM tools, sales analytics, and digital communication platforms to manage and track business development activities
• Knowledge of business intelligence, analytics, or AI driven solutions and the ability to discuss these with technical and non technical stakeholders
• Excellent communication, negotiation, and relationship building skills, with a collaborative and customer centric mindset
• Strong analytical and strategic thinking abilities, including market research, competitive analysis, and revenue forecasting
• Comfort working remotely with self directed time management, accountability, and cross functional collaboration in virtual teams
• Bachelor's degree in Business, Marketing, Technology, or a related field, or equivalent practical experience
• Experience working with global clients and in fast paced, growth oriented environments is highly beneficial