Business Development Representative

At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you.

If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place.

We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together.

Job Description Summary:

The Business Development Representative will be responsible for driving lead generation, appointment setting, lead qualification, and event recruitment support to the Sales team. This position requires heavy outbound phone calling, lead qualification, consultative selling skills, and collaboration with the Marketing and Sales teams.

The Business Development Representative will be expected to build a pipeline, report on qualification and call activity, and stay informed on Fusion Connect products, services, and the telecommunications competitive landscape. This position will also support and follow up on regional and national events and campaigns.

Job Description:

Essential Duties and Responsibilities include the following: (Other duties may be assigned.)

• Generate new business opportunities to drive pipeline growth.

• Outbound prospecting Mid to Enterprise companies via cold calling, email, and other marketing campaigns

• Work closely with Sales Operations, Marketing, and Enterprise Account Executives to develop call strategies, and messaging to drive opportunities for new business.

• Research and build new accounts (i.e. identify and qualify contacts, sending regular emails, appointment setting, developing initial interest)

• Conduct high-level conversations with Senior Executives in Target Accounts

• Achieve or exceed monthly quotas of Qualified Opportunities/Sales meetings.

• Manage, track, and report on all sales activities and results using Salesforce.com.

• Uncover prospect’s business challenges and identify relevant new business opportunities.

• Learn and maintain in-depth knowledge of Fusion products, industry trends, and competition.

• Successfully manage and overcome prospect objections.

• Provide closed-loop feedback to ensure continuous process optimization.

Knowledge, Skills and Abilities Requirements:

• Knowledge of the high tech, telecommunications industry and/or an ability to learn rapidly.

• Excellent written skills and highly articulate

• Cold calling and active listening skills; ability to navigate complex organizations to identify key contact(s).

• Ability to follow a prescribed contact strategy, multi-task, prioritize, and manage time effectively.

• Proficient in using Salesforce.com, LinkedIn, and/or related platforms.

• Highly motivated, driven, and self-starting individual

• Experience in call structure and control

• In-depth appreciation for the Sales process but also creativity in driving new contacts/ opportunities.

Education and/or Experience Preferred:

• Bachelor’s Degree preferred

• 2-5 years of experience in Sales Development, Lead Generation, Sales, and/or Marketing preferred (SaaS experience a plus, but not required)

• Proven track record of exceeding high-volume sales targets and experience succeeding in a goal-driven environment preferred.

About Us

Fusion Connect is a leading technology service provider to small, mid-sized, enterprise, and wholesale businesses. We meet the needs of business customers that are underserved by other providers by offering a diverse portfolio of integrated technology solutions coupled with a relentless focus on customer service.

Our mission is to provide high-quality, reliable communications, broadband, cloud and IT services to business customers at the best possible value while giving each of our clients the personal attention they deserve.

Fusion Connect is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fusion Connect makes hiring decisions based solely on qualifications, merit, and business needs at the time.