Business Development Specialist

Company Description DHG Metrology provides customized training courses, seminars, workshops, and consultation programs to help customers upgrade their technical skills and know-how in metrology and related fields. These programs are designed to improve productivity, organizational quality, resource utilization, and staff motivation, ultimately supporting stronger business performance. The company emphasizes a “train-the-trainer” approach, enabling customers to internalize and apply solutions in their daily operations. DHG Metrology also designs and manufactures complete dead-weight pressure balance and dead-weight tester systems under its own brand, covering primary to industrial levels in pneumatic and hydraulic types. In addition, the company offers custom replacement parts, periodic maintenance, and repair services to ensure equipment continues to meet original technical specifications.
Role Description This is a full-time Business Development Specialist role based in Puchong with a hybrid work arrangement, allowing some work from home. The specialist will identify and develop new business opportunities, build and maintain relationships with customers, and promote DHG Metrology’s training, consultation, and metrology product offerings. Daily responsibilities include generating and qualifying leads, conducting market research to understand customer needs and industry trends, and preparing proposals and presentations that align solutions with customer requirements. The role will collaborate closely with technical and training teams to ensure accurate representation of services and products, follow up on inquiries, and support customers throughout the sales cycle. The specialist will also track performance metrics, maintain CRM records, and contribute insights to refine business development strategies.
Qualifications

• Candidates should possess strong Analytical Skills to interpret market data, identify opportunities, and support data-driven decision-making.
• Candidates should possess excellent Communication abilities to present solutions clearly, negotiate with stakeholders, and collaborate with internal teams.
• Candidates should possess Lead Generation and Customer Service skills to build pipelines, nurture prospects, and provide responsive, professional support.
• Candidates should possess Market Research capabilities to assess industry trends, competitor activities, and evolving customer requirements.
• Prior experience in business development, technical sales, or B2B solutions, ideally within industrial, engineering, or metrology-related sectors, is beneficial.
• Ability to work independently, manage multiple priorities, and meet targets in a hybrid work environment.
• Strong organizational and documentation skills, with familiarity in using CRM or sales management tools.
• A diploma or degree in business, engineering, science, or a related field is preferred, or equivalent relevant experience.