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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business.
Summary of Role:
Shift Details: 8-5pm CST
Responsibilities:
- Creates and executes an operationally efficient daily regional call plan. Effectively and efficiently manages the assigned region with a regular call cycle that results in the delivery of appropriate/defined customer touches while also making off-cycle, discretionary calls, as situations require.
- Conducts proactive outbound calls to targeted groups of accounts in order to maximize purchasing opportunities, grow sales revenue, develop customer loyalty and foster support of the company programs and services through cross-selling and upselling.
- Conducts pre-call research and planning to set goals for the call and to anticipate customer needs through consultative selling framework.
- Solicits competitive intelligence information from customers. Generates professional quotes and inquire on all quotes for which orders were not placed to develop competitive information and share with appropriate departments. Schedules follow up inquiries to progress the sales cycle.
- Develops and maintains strong customer relationships with a group of customer accounts.
- Generates and analyzes reports to identify customer to take advantage of the trend or minimize the impact of the trend.
- Accesses ordering systems to assist customers with availability information and ordering.
- Collaborates with Regional Director to analyze current trends with customers and creates formalized business development plans through a OneAB approach.
- Conducts prospecting calls to recruit customers interested in doing business with the company and evaluating current customer leakage points.
- Participates in department meetings.
- Enters and maintains integrity of data in company CRM software programs.
- Supports Manager and performs related duties as assigned.
Education:
Requires a demonstrated history of successful application of consultative selling skills in a diverse customer marketplace resulting in improved customer sales. Broad training in fields such as sales, marketing, business administration, accountancy, computer sciences or similar vocations generally obtained through completion of a four-year bachelor’s degree program or equivalent combination of experience and education are required. Normally requires three (3+) plus years directly related and progressively responsible sales experience. Experience in the animal health industry is highly desirable.
Skills and Knowledge:
- Ability to influence purchasing behaviors through effective cross-selling, up-selling and utilizing value-based selling skills
- Excellent written and oral communication skills to present information and solutions in a professional manner.
- Excellent interpersonal skills; ability to make personal connections with customers.
- Analytical skills, sufficient to prepare professional quotes, analyze data and identify and resolve customer problems.
- Good mathematical skills.
- Good decision-making skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Ability to work effectively in a team environment.
- Strong organizational skills; attention to detail.
- Good to Intermediate computer skills; Microsoft Word, Excel, Access reporting software and inventory management system.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full timeEqual Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated Companies
Affiliated Companies: MWI Veterinary Supply CompanyAbout Us
Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.
We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.
Job Scams
Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines.
1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy.
2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers
3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application.
4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process.
5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro
Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes.
If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com