Business Process & Automation Analyst

About the Role

We're looking for a Business Process & Automation Analyst to support a U.S.-based organization.

In this role, you'll identify repetitive or inefficient processes, build practical automation solutions, and work with teams across the organization to improve workflows and reduce manual work.

This role is a good fit for someone who is analytical, proactive, hands-on, and comfortable solving problems independently.

What You'll Do

• Identify manual or inefficient processes that can be automated or streamlined
• Design, build, test, and implement automation solutions
• Use AI tools to support scripting, troubleshooting, and automation development
• Work with Excel and other business tools to organize and automate data-related processes
• Maintain and improve existing automations
• Gather user feedback and adjust solutions as needed
• Manage multiple automation and process-improvement projects
• Document workflows, automation logic, and process changes

What We're Looking For

• Experience with workflow automation, process improvement, scripting, or similar work
• Strong Excel skills and confidence working with formulas and data
• Experience using AI tools such as ChatGPT or Microsoft Copilot for problem-solving or scripting
• English proficiency at B2 level or higher
• Strong analytical, communication, and problem-solving skills
• Good organizational and project management skills
• Ability to work independently and manage multiple priorities
• Familiarity with Power Automate, Power Query, APIs, Python, PowerShell, or VBA is a plus

What We Offer

• Cooperation with established U.S.-based companies
• Professional training and ongoing support
• Opportunities to develop automation, AI, and process-improvement skills
• An international, collaborative working environment
• Hands-on experience with real business processes and automation projects

Why Pharmbills?

Pharmbills partners with U.S. companies across healthcare, finance, and real estate, helping them build and manage dedicated remote teams.

By joining us, you'll gain experience with U.S. business processes, develop practical automation skills, and contribute to meaningful client operations.

Ready to Join Us?

If your experience matches the role, we'd be happy to hear from you.

Apply today and take the next step in your professional career with Pharmbills!